Security Superstore
2.6|5 reviews
AD
Amar D
1 reviews | Active since Member
21 Nov 2025, 04:26
Poor Customer Service. Warranty disputed
Bought a Centurion remote 16 May 2025.
A few months later it stopped working. Sent our driver with a remote and original packaging and receipt to Security Superstore. Caleb the store manager refused warranty. Centurion products normally carry 2 year warranty. Telecon mediation proved futile.
Poor customer service. Wouldn't support them going forward.
Disappointed!
Helpful (0)
Replies (53)0
Replies (53)AD
Amar D's updateReviewer Update
24 Nov 2025, 12:18Received a call from Centurion Head Office confirming 2 years warranty. Asked I take the remote to local branch.
AD
Amar D's update24 Nov 2025, 12:18
Reviewer Update
Received a call from Centurion Head Office confirming 2 years warranty. Asked I take the remote to local branch.