Active since Mar 2014
We have encountered an issue with the weight of both packs of Fresh Cherries purchased via Checkers 60. This is quite surprising, as I have never experienced any problems before. I suspect that the staff at either Checkers Gateway or Checkers Sixty may be involved. I have already lodged a complaint about this matter. Upon investigating the weight at another store in Johannesburg, everything was found to be correct. It is concerning how the product went missing, especially considering that the bags are zip-tied. I dread to think about the hygiene standards if the product was tampered with or consumed prior to delivery.
Bought a Centurion remote 16 May 2025. A few months later it stopped working. Sent our driver with a remote and original packaging and receipt to Security Superstore. Caleb the store manager refused warranty. Centurion products normally carry 2 year warranty. Telecon mediation proved futile. Poor customer service. Wouldn't support them going forward. Disappointed!
I am writing to bring to your attention an issue I encountered with a recent purchase of the PDFX software from the Microsoft Store. I uploaded my credit card details in good faith and proceeded with the purchase, only to find that the software does not work on my Android phone, despite claims that it can be installed on mobile devices. After realizing the incompatibility, I attempted to contact Microsoft for a refund within two hours of the purchase. Unfortunately, I have not received any response. The refund request process on the website seems to be stuck in an endless loop, leading to a frustrating and unproductive experience. It is quite disappointing to see that after the sale is made, the level of support diminishes. In contrast, I find the refund process on Google Play to be much more efficient and immediate, which is something I greatly appreciate. Could you please assist me in resolving this issue and processing a refund for the PDFX software? I would be very grateful for your help in this matter.
Dear Customer Service Team, I trust this message finds you well. I am writing to convey my profound disappointment with the after-sales service I have received from your company, despite the 5-year warranty policy that significantly influenced my decision to choose Geberit products. Recently, I encountered a valve malfunction and promptly contacted your team to report the issue. I was instructed to email the necessary documents, which I duly did. However, I was subsequently informed that the documents would only be accepted in PDF format, necessitating a conversion. After complying with this request and resending the documents in the appropriate format, I received an email stating that the washer is considered a wear and tear item and is not covered under the warranty. The reasons provided included possible negligence, poor water quality, water surges, and the absence of an inline strainer. This series of events has been both frustrating and disheartening. It is exceedingly disappointing to encounter such obstacles when attempting to utilize a warranty that was a major factor in my purchasing decision. For the record, the unit was purchased this year and is well within the warranty period and consumer protection guarantees. I am seeking further clarification on this matter and would greatly appreciate your prompt attention to this issue. I hope we can arrive at a more satisfactory resolution.
I am writing to address a significant issue with my Sanlam account. Attached, you will find an email trail outlining my complaint about double debits that have been occurring since 2019. When I initially took out the policy, only one was intended, but it seems two policies were mistakenly created, resulting in multiple debits from my account. Regrettably, I only recently noticed this discrepancy. This situation has been incredibly disappointing, as I re**** on Sanlam to manage my finances with integrity. Enclosed are my statements, clearly indicating double debits since at least July 2019. For example, there's an entry on 15/08/2019: "Acb Debit: External Settlement 298.00 44 979.81 Multid Forsngap **********." I request that you investigate this matter and explain these charges. Additionally, I am seeking a full refund for the erroneous debits to resolve this issue promptly.
I am writing to address a significant issue with my Sanlam account. Attached, you will find an email trail outlining my complaint about double debits that have been occurring since 2019. When I initially took out the policy, only one was intended, but it seems two policies were mistakenly created, resulting in multiple debits from my account. Regrettably, I only recently noticed this discrepancy. This situation has been incredibly disappointing, as I re**** on Sanlam to manage my finances with integrity. Enclosed are my statements, clearly indicating double debits since at least July 2019. For example, there's an entry on 15/08/2019: "Acb Debit: External Settlement 298.00 44 979.81 Multid Forsngap 3030638." I request that you investigate this matter and explain these charges. Additionally, I am seeking a full refund for the erroneous debits to resolve this issue promptly.
Frequent requests for proof of home insurance have become quite a hassle. Previously, Absa charged exorbitant insurance fees, prompting me to switch to Naked Insurance. Despite this, Absa now emails me every six months, asking for proof of insurance. They are already listed on the Naked Policy, which means they will be notified of any material changes to the policy. I suspect that Absa does this in the hope that I will fail to provide proof of insurance, which would then allow them to reinstate their insurance coverage. This practice is quite frustrating, Absa! Frequent requests for proof of home insurance have become quite a hassle. Previously, Absa charged exorbitant insurance fees, prompting me to switch to Naked Insurance. Despite this, Absa now emails me every six months, asking for proof of insurance. They are already listed on the Naked Policy, which means they will be notified of any material changes to the policy. I suspect that Absa does this in the hope that I will fail to provide proof of insurance, which would then allow them to reinstate their insurance coverage. This practice is quite frustrating, Absa!
Economical , Professional and Courteous. Always goes the extra mile in service industry. Appreciate the honesty and even taking calls after hours to advise on problems.
We have had a disappointing experience with Medihelp. While this medical aid used to be reliable, last year they changed the plan type without adequate notice, and the new plan for students has proven to be a disaster. It includes copayments, no coverage, short payments, back-and-forth transactions, and constant arguments. I strongly advise any parent to avoid this medical aid for their students. I have never had such a poor experience with previous or current medical aids.
Son had food poisoning in treated in Casualty under GetSavvi. Dr wanted admission we opted to view the Ward before admission because my son didn't want to share a bathroom with sick patients as his diarrhoea could have contaminated the bathroom. So we opted to go home never even sitting on a bed. I referenced my previous poor experience which was emailed to Wendy the manager several years back in hope that they have improved conditions. We are now being harrassed for payment by Fusion Credit collectors and reference banking details and acting on behalf of Mooney Ford Attorneys. Authorities need to investigate.
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