1 reviews | Active since Member
We had our year end function at Seelan this past Saturday and what a disappointment. The only good thing we experienced was the food but left with a bitter taste in our mouths due to the bad service. Firstly, after confirming our booking twice during the week, we had no booking when arriving at the restaurant. Our waiter was intoxicated-he stank of alcohol which is unacceptable above and beyond due to there being Muslims in our party as well as small kids! In addition, when our bill was presented to us, we were treated basically as thieves, with the waiter leaning over people onto the table calculating the tip we should pay (after telling him we will do it). This calculation was less than the total bill which is not surprising considering his state of mind. After advising him that we will need 2 minutes to sort the bill out, 3 waiters hovered around us like we were going to run without paying. The bill itself was also a mess with 3 errors and over charging. On showing the waiter the error, we got no apology, only a snarky comment and bad attitude. With there being so many great restaurants in Cape Town, Seelan better make a big change for me to ever return.<br>