4 Month Later and Still no Capital Top Up.

It's been 4 full months since I've been waiting for my capital top up after I've received my equipment from Sefa. Also they took up to 8 months to process my application. A week ago I tried making contact with the Lady helping with my application but she never responded. I call no response and the most said part is This organization claims to want to help SMME's and still expect them to pay the loan agreement on time after they dragged their process. It's days before I have to start paying the loan and no one is able to assist me. They claimed to be investigating why they haven't toped me up with capital and now they went all silence and no where to be found. I want to keep the new staff members employed but I'm afraid it's time I let them go. Tge numbers of unemployment in South Africa rise daily because of organizations like Sefa for not being transparent with applications.