Insulting treatment

I attempted to check in at the lodge. The desk staff needed to perform an electronic transaction to effect payment. The telephone lines were down. The POS device indicated that the staff was to contact the bank's authorization centre. I invited them to go ahead, assuring them that there were more than sufficient funds in the account. They did not do this, but attempted the same transaction again. This failed as well. They then tried the same on another terminal, with the same result. I was then queried as to the availability oi another card, alternatively to go to an ATM to draw cash. I queried the lack of action regarding contacting the bank's authorization. The answer was that there was not enough airtime left on the mobile duty phone to perform that service.<br> The net effect was that the other clientele witnessing this event were left with the impression that I did not have the funds necessary, which is EXTREMELY insulting and embarrassing. I left and found alternate accommodation. Sharon undertook to contact me the next working day, which also did not occur. I received an apology SMS 2 days later. Never again will I associate with that institution, nor recommend it.