Impeccable Service at Selborne Hotel and Villa Rentals

We had a made a booking for a villa through booking.com who knowingly accepted the booking at the Selborne Golf Estate gor a villa that was permanently occupies for the Easter weekend and arriving after a 7 hour drive with family and kids did not have any accommodation and zero response from booking.com.

Devastated, we were imperiously rescued and professionally and empathically assisted by the magnanimous Roslyn, a Manager at the Selborne Golf Estate Hotel.

I cannot express the clientcentricity displayed by Roslyn who went over and above thee call of duty buy contacting various Villa owners to arrange alternative accommodation for us even though this was a epic failure of booking.com.

Thank you Roslyn, your passion and hospitality drive is an asset for your employer @ Selborne Golf Estate and Hotels.

In addition, I would also like to highlight the fantastic support service also provided from Sheldon Govender from Selborne Management Villa Rentals in providing professional assistance in setting us up in the new Villa rental prior to even receiving payment.

A Big Thank you to you both. Much Appreciated