Active since Apr 2013
I’d like to extend my sincere appreciation to Nondumiso Mzungu and Nosizwe Mbukwana for your impeccable service and unwavering client centricity throughout the vehicle purchase process. Your professionalism, attention to detail, and genuine care made the slightly challenging MFC experience seamless. It’s rare to encounter such dedication, and I’m grateful for the way you went above and beyond to ensure everything was handled with excellence. Thank you for setting the bar so high.
A simple **** by the shysters who modus operandi is extract payments to unsuspecting clients and then never deliver on the orders whilst making every excuse under the sun, from exceptional issues with suppliers which is the golden thread of the ****mers and thereafter promising delivery without an exact date. If you have ****med engage your bank to log a dispute gor a reversal of the payment which can be done for up to six months from transaction date. Additionally I will be escalating them EuroVisaMastercard for merchant card abuse and *****.
We had a made a booking for a villa through booking.com who knowingly accepted the booking at the Selborne Golf Estate gor a villa that was permanently occupies for the Easter weekend and arriving after a 7 hour drive with family and kids did not have any accommodation and zero response from booking.com. Devastated, we were imperiously rescued and professionally and empathically assisted by the magnanimous Roslyn, a Manager at the Selborne Golf Estate Hotel. I cannot express the clientcentricity displayed by Roslyn who went over and above thee call of duty buy contacting various Villa owners to arrange alternative accommodation for us even though this was a epic failure of booking.com. Thank you Roslyn, your passion and hospitality drive is an asset for your employer @ Selborne Golf Estate and Hotels. In addition, I would also like to highlight the fantastic support service also provided from Sheldon Govender from Selborne Management Villa Rentals in providing professional assistance in setting us up in the new Villa rental prior to even receiving payment. A Big Thank you to you both. Much Appreciated
Due to a communication misunderstanding with sales rep for a single membership application for my wife, which was first associated with my employer and noting that employee spouse did not qualify for the applicable linked discount, I activated Sanlam reality. This apparently required signing another new set of application forms which due to the misunderstanding resulted with another contract be entered inadvertently into. I have engaged the sale rep Tiri from November and escalated and engaged Sandton Manager The Marc, Robert from 1st of December with a meeting held at Sandton The Marc planet fitness. Tiri initially agreed then asserted that because I had accessed and used the gym (for the 2nd contract), and as such entered into the second contract. Exasperated as I have never accessed the gym I requested evidence thereof for the alleged accessed and he promised he would provide the CCTV/DVR footage for 1, 2, 3, 9 & 16 of November 2023 through his manager Robert, which was promised and still nothing was provided. After meeting Robert on the 1 Dec 2023, he promised he would obtain the footage (which has still not been supp**** or commented on after visits and engagement with Robert at The Marc planet fitness, numerous calls and emails) and resolve the issue within 14 days in Dec 2023. No feedback received and visited again in Jan more promises by Robert to resolve and nothing. He has now taken to screening my calls after stating he had escalated the matter to his Regional Manager, Krish whose details he could not share. Three months later and still nothing. It would appear that the modus operandi, is to ignore.
Sumika Brijlal - Outstanding Service Sumika has not only been professional with her interactions with ensuring great deals but also continuously proactive and following up to ensure we were satisfied with procuring the appropriate holiday destination and accommodation. Fantastic Client Centred Service!!!
After numerous calls and complaints to this quasi government quality service due to one of their sales agent misselling and dishonestly indicating I allegedly agreed to 24 mth contract and after numerous professing of listening to the call recordings have not reviewed such!
Extremely Poor Product and Service I bought the below utter garbage product below SAMSUNG 15KG ACTIV DUALWASH On the 29 April from yourselves and have had Samsung out twice to repair I have today returned the pathetic appliance at your Makro woodmead after waiting for a hour where I want to be fully reimbursed as I do not accept that a brand new machine requires 2x repairs in less than two months. I was not assisted with your returns manager Kobus du Toit whose concerns was more about the supplier than the consumer. Woeful unemphathtic consumer impact conveyed by Kobus at being without a an appliance.
I have recently purchased a vehicle (BMW X5) from Ignition Auto at the end of October 2015. Now in December I too the vehicle to BMW for pre-holiday check who indicated that the both set of brakes on the vehicle would need changing in another month or two. <br> <br> I contacted ignition auto and got hold of Jason and advised him of the issue. He was empathetic to my problem and apologised for the inconvenience and arranged for my vehicle to be brought in for them to arrange a complete overhaul of both set of brakes at a considerable cost to ignition auto. His customer service and professionalism was beyond measure and the work done on the vehicle exemplary.<br> Thank you Jason and long may this type of client service be on offer!!!<br> <br> I will be recommending you to family and friends<br> Anthony
In September 2012 I left Discovery medical aid (worse medical aid ever - true story) and entered into an agreement for monthly debit orders for utilising funds early in the plan and not over the year. Discovery had all my updated details on file. In October 2014 I received a SMS stating I still owe discovery a lousy R568.00 and was instructed to pay or be listed at ITC which I then settled and sent confirmation of payment. Subsequently I find out on my free ITC annual report that imp listed as default payment for R568.00<br> These people had all my details and not once contacted me for R568 and then after settling the debt they list me on ITC. They now insist on not removing the listing from my name!!! <div><br></div><div><em>(Supplier name changed from Discovery Vitality &
Account 43671751<br> <br> On the 24th November 2014 I called Telkom and spoke to Nangamso Mngokoyi, call reference 25112014-0117894620 to stop the order of ADSL, she failed to advise the order department.<br> On the 5th January 2015 I called Telkom, reference 113104581A and spoke to Tidi who confirm that the ADSL charges would be credited, <br> On the 23rd January 2015 I went into Telkom store to sign a customer application forms to discontinue ADSL and sent the necessary forms on 23rd January to [Email Removed]<br> <br> SMS received from Telkom 23 Jan 2015<br> Dear Customer, we are saddened by your decision to cancel your ADSL service and hope that you will reconnect with us again soon. Your reference number is (114188306). For enquiries please call 10210. Regards, Telkom.<br> <br> Kindly note that I did not receive new upgrade modem due to the fact that I cancelled ADSL in November. <br> <br> I received my invoice today, Amount due R3,156 which cannot afford to pay as I instructed Telkom to stop the upgrade ADSL in November,<br> Also note that I did not receive upgrade modem due to the fact that I cancelled ADSL in November. <br>
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