AO
Auction Operation
Claimed Business
AO
Auction Operation
Claimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-60
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Jun '25 - May '26
5(0%)
4(16.7%)
3(0%)
2(16.7%)
1(66.7%)
5(0%)
4(16.7%)
3(0%)
2(16.7%)
1(66.7%)
Frequently Asked Questions About Auction Operation
Auction Operation has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Auction Operation across 63 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Mahomed H
1 reviews | Active since Jan 2020
8 Jan 2026, 05:32
Outstanding NATIS Document Preventing
I have been unable to register the vehicle since last year. I have informed Liza Breda on several occasions regarding this matter; however, to date, no NATIS document has been received. Without the NATIS document, it is impossible to register the vehicle in the client’s name. Furthermore, the vehicle cannot undergo a roadworthy test without the registration being completed. This ongoing delay is causing significant inconvenience, and I request that the NATIS document be provided as a matter of urgency so that the registration process can be finalized. Please treat this matter as urgent and confirm when the outstanding documentation will be released.
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
8 Jan 2026, 05:32
Outstanding NATIS Document Preventing
I have been unable to register the vehicle since last year. I have informed Liza Breda on several occasions regarding this matter; however, to date, no NATIS document has been received. Without the NATIS document, it is impossible to register the vehicle in the client’s name. Furthermore, the vehicle cannot undergo a roadworthy test without the registration being completed. This ongoing delay is causing significant inconvenience, and I request that the NATIS document be provided as a matter of urgency so that the registration process can be finalized. Please treat this matter as urgent and confirm when the outstanding documentation will be released.
0
Replies (0)MM
MM
MH
AP
Anthony P
1 reviews | Active since Jan 2020
29 Sept 2025, 11:04
Exceptional Auction Operation Service by Nondu and Nosi
I’d like to extend my sincere appreciation to Nondumiso Mzungu and Nosizwe Mbukwana for your impeccable service and unwavering client centricity throughout the vehicle purchase process. Your professionalism, attention to detail, and genuine care made the slightly challenging MFC experience seamless. It’s rare to encounter such dedication, and I’m grateful for the way you went above and beyond to ensure everything was handled with excellence. Thank you for setting the bar so high.
Helpful (0)
|Replies (0)AP
Anthony P
1 reviews | Active since Jan 2020
29 Sept 2025, 11:04
Exceptional Auction Operation Service by Nondu and Nosi
I’d like to extend my sincere appreciation to Nondumiso Mzungu and Nosizwe Mbukwana for your impeccable service and unwavering client centricity throughout the vehicle purchase process. Your professionalism, attention to detail, and genuine care made the slightly challenging MFC experience seamless. It’s rare to encounter such dedication, and I’m grateful for the way you went above and beyond to ensure everything was handled with excellence. Thank you for setting the bar so high.
0
Replies (0)LK
Lebogang K
1 reviews | Active since Jan 2020
18 Jun 2025, 13:43
Telephone
The contact number is on the Internet but when you call to enquire about certain upcoming auctions your call is not answered Why run a business if you don't wish to entertain enquiries from your clients especially the cape town branch Mr Wessie Van der Westhuizen doesn't take calls
Helpful (0)
|Replies (0)LK
Lebogang K
1 reviews | Active since Jan 2020
18 Jun 2025, 13:43
Telephone
The contact number is on the Internet but when you call to enquire about certain upcoming auctions your call is not answered Why run a business if you don't wish to entertain enquiries from your clients especially the cape town branch Mr Wessie Van der Westhuizen doesn't take calls
0
Replies (0)SK
Samson K
1 reviews | Active since Jan 2020
16 Apr 2025, 11:42
Deposit refund
I was supposed to be refunded and amount of R7000 which is the bidding deposit between the 1st of April to the 10th according to there policy today is the 16th to no avail and on the 15th I went directly and spoke to a guy called Kenny and he told me it's sorted out my account will be credited within 24hrs when I try to reach him there is no response,a big company like that,which cannot honour its obligations and does not have integrity it's a no go area,the client service is bad and the promises are not kept
Helpful (0)
|Replies (0)SK
Samson K
1 reviews | Active since Jan 2020
16 Apr 2025, 11:42
Deposit refund
I was supposed to be refunded and amount of R7000 which is the bidding deposit between the 1st of April to the 10th according to there policy today is the 16th to no avail and on the 15th I went directly and spoke to a guy called Kenny and he told me it's sorted out my account will be credited within 24hrs when I try to reach him there is no response,a big company like that,which cannot honour its obligations and does not have integrity it's a no go area,the client service is bad and the promises are not kept
0
Replies (0)JO
Johanna O
1 reviews | Active since Jan 2020
26 Feb 2025, 07:53
bad service
PRO FORMA INVOICE : INV0011-7994 25/11/2024 Round about the 25th of November 2024 I bough a Telefunken 1.5L Stainless Steel Blender and a few other goods from the Auction. On arrival to collect my goods we've been told my blender has been given to one of the Bulk buyers, I told the lady sorry that is not acceptable, that was an Item that I bought and paid for I want it, very rude I was told no you can take another blender that they had a lot of in stock, I asked the lady so why didnt you gave one of this plenty in stock blenders to the bulk buyers, she rep**** because the buyer wanted the stainless steel one. I took the blender she gave me and asked to speak to a supervisor or manager, again sorry mam he is not available you can phone the office. So I left. At home I opened the blender that was given to me, the plastic shavings was lying in the box, switched the blender on, hell of a noise and shavings spinning out the blender. So I phoned the office asked for a number or to speak to a manager. A number was given to me of Mr Helder De Al****a. I phoned him and explained the situation, he told me that was wrong from the Auctioneers to gave me another blender, but I must come in the next week to get another blender that is working. So the following week we went to Auction Operation to collect another blender. Sorry mam we do not have, we only have the Plastic ones and we don't want to give it to you we want to give a proper one, I said fine but when, oh in 2 weeks time. 2 weeks later my son was working in the area and he stopped to collect a blender. Still NO blender. He was told no in January I will get a new blender and that Helder will arrange with one of his staff that stays in Vereeniging to drop it at my house because we already travelled to them 3x with no luck. On Friday the 21st of January 2025 my son phoned Mr Helder to find out what is happening. The auction they had there was a Russel Hobbs blender, can we get that one with maybe one of the hand blenders the value will be the same at the end. Helder told my son in a very rude manner, sorry they are not allowed to do so, we must wait until they have stock of the exact make of blender that I purchased. BUT THE DAY WE COLLECTED I WAS GIVEN ANOTHER MAKE BLENDER- IT WAS NOT A PROBLEM WHY NOW IT IS A PROBLEM TO GIVE ANOTHER MAKE???????????? So my son told him please just refund us, we loosing money because we live 60km from and 60km to Auction operation, 120km trip a time and we were there 3 times without any luck. all our phone calls, he told my son he will walk to the ladies now to do my refund. Still no refund!!!! SO NOW I DO NOT WANT A REFUND......PLEASE DELIVER A BLENDER TO ME FROM THE SAME VALUE!!!!!!!!!!! I buy from the auction a lot and this is the first time I had service like this.
Helpful (0)
|Replies (0)JO
Johanna O
1 reviews | Active since Jan 2020
26 Feb 2025, 07:53
bad service
PRO FORMA INVOICE : INV0011-7994 25/11/2024 Round about the 25th of November 2024 I bough a Telefunken 1.5L Stainless Steel Blender and a few other goods from the Auction. On arrival to collect my goods we've been told my blender has been given to one of the Bulk buyers, I told the lady sorry that is not acceptable, that was an Item that I bought and paid for I want it, very rude I was told no you can take another blender that they had a lot of in stock, I asked the lady so why didnt you gave one of this plenty in stock blenders to the bulk buyers, she rep**** because the buyer wanted the stainless steel one. I took the blender she gave me and asked to speak to a supervisor or manager, again sorry mam he is not available you can phone the office. So I left. At home I opened the blender that was given to me, the plastic shavings was lying in the box, switched the blender on, hell of a noise and shavings spinning out the blender. So I phoned the office asked for a number or to speak to a manager. A number was given to me of Mr Helder De Al****a. I phoned him and explained the situation, he told me that was wrong from the Auctioneers to gave me another blender, but I must come in the next week to get another blender that is working. So the following week we went to Auction Operation to collect another blender. Sorry mam we do not have, we only have the Plastic ones and we don't want to give it to you we want to give a proper one, I said fine but when, oh in 2 weeks time. 2 weeks later my son was working in the area and he stopped to collect a blender. Still NO blender. He was told no in January I will get a new blender and that Helder will arrange with one of his staff that stays in Vereeniging to drop it at my house because we already travelled to them 3x with no luck. On Friday the 21st of January 2025 my son phoned Mr Helder to find out what is happening. The auction they had there was a Russel Hobbs blender, can we get that one with maybe one of the hand blenders the value will be the same at the end. Helder told my son in a very rude manner, sorry they are not allowed to do so, we must wait until they have stock of the exact make of blender that I purchased. BUT THE DAY WE COLLECTED I WAS GIVEN ANOTHER MAKE BLENDER- IT WAS NOT A PROBLEM WHY NOW IT IS A PROBLEM TO GIVE ANOTHER MAKE???????????? So my son told him please just refund us, we loosing money because we live 60km from and 60km to Auction operation, 120km trip a time and we were there 3 times without any luck. all our phone calls, he told my son he will walk to the ladies now to do my refund. Still no refund!!!! SO NOW I DO NOT WANT A REFUND......PLEASE DELIVER A BLENDER TO ME FROM THE SAME VALUE!!!!!!!!!!! I buy from the auction a lot and this is the first time I had service like this.
0
Replies (0)