Active since Jun 2019
Unknown charges from 3 year fixed contract R1711.70 to R1760.55 Sudden unknown additional charges of R48.85
Liza Breda please check no reply since last year client unable to register vehicle no update received to date.
NATIS not received to date please reply expected time of receiving this document to register vehicle.
Unable to pay my account in the today pat already 6 months since have reported to no no avail
Vodacom application is still faulty does not work has to find alternate method with much inconvenience Have screenshot error and emailed to those concerned instead of closing the ticket the Vodacom.consuktant cannot hear because she has a radio so loud.
Good morning, Dear Mpho Phatswane, Sheila Naidoo, Mazwi.Zuma Matlhako Molepo I hope this message finds you well. I would like to bring to your attention that the contract has now been completed. As advised by you MTN they have terminated the contract. However, to date, we have yet to receive any credit note or the consolidated reconciliation statements that were requested by our accountants and attorneys since last year. We kindly request your prompt response regarding this matter. Looking forward to your feedback. Kind regards, Accounts Administration
Subject: Payment Issue on VodaPay Application and Unhelpful Support Dear Vodacom Support, I am writing to express my frustration with the recent experience I had while attempting to make a payment through the VodaPay application. Last month, I made a payment without any issues, but this month, I encountered difficulties. Each time I try to complete the payment, I am being redirected and continuously logged out, making it impossible to finalize the transaction. Furthermore, I reached out for assistance but was met with negative remarks from an agent named Dishebo. I was disappointed by the lack of expertise in resolving the issue and did not appreciate the lack of support in ensuring that I could make my payment on time. I would greatly appreciate it if my issue could be escalated and properly addressed by someone with the appropriate knowledge and expertise. Ensuring a smooth and timely payment experience is essential, and I hope this matter can be resolved quickly. Thank you for your attention to this issue. I look forward to your prompt response. Sincerely, Very concerned client
Subject: Clarification Regarding Natis Delivery Dear Liza Van Breda, I hope this message finds you well. We are writing to address some confusion regarding the delivery of the Natis. As per your email, it was confirmed that the Natis would be delivered to our address. However, when we called today, we were informed that the delivery had not occurred, contrary to the confirmation we received via email. This discrepancy has left us unclear on the status of the delivery, and as a result, we are currently unable to proceed with registering the Natis in our respective names. We kindly request clarification on the matter and would appreciate an update on when we can expect the Natis to be delivered. Thank you for your prompt attention to this issue. Best regards, Very concerned client
"We have not yet received the necessary notification to provide the expected arrival date, and this cannot continue to be delayed indefinitely. Additionally, we have already brought to your attention that the driver's side window is not closing properly. This issue was never listed as a fault during our entire transaction. As a loyal buyer, we believe a basic level of courtesy should be extended, especially given that we have always met your demands. If this inappropriate behavior continues and clients are misled, we will have no choice but to consult with legal professionals. Consumers should be aware of this situation."
Please update my email Address as discussed no policy MT24257398 schedules being received to date.
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