Sell Your Damaged Car
Claimed Business
Sell Your Damaged Car
Claimed Business
79 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Sell Your Damaged Car delivers a largely positive experience characterized by fast turnaround times and individually praised consultants. The business excels in Staff Professionalism & Expertise (4.3) and Communication & Responsiveness (3.9), with customers frequently naming specific agents who guided them through the process. However, a recurring pattern of negative experiences around pricing fairness and isolated trust failures temper the overall picture.
Top Strengths:
- •Staff Professionalism & Expertise: Customers consistently praise named consultants like Johan Bouwer, Tshidi, Keanu, and Cleavon for patience, professionalism, and making the selling process stress-free and easy to understand.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#7Ranked In Business Services
17h 40mReply Time
76 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 5 min
TrustIndex
0
Ranking
#7
in Business Services
Avg Reply
17h 40m
NPS Score
76
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 5 min
Review Distribution
4.4|79 Reviews
Jun '25 - May '26
5(75.4%)
4(10.1%)
3(0%)
2(2.9%)
1(11.6%)
5(75.4%)
4(10.1%)
3(0%)
2(2.9%)
1(11.6%)
Recent reviews (79)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Phumlani
1 reviews | Active since Jan 2020
12 Mar 2026, 14:52
I had a very pleasant experience with the sales team Johan Bouwer in receiving a fair offer, then getting the documents in order
I had a very pleasant experience with the sales team Johan Bouwer in receiving a fair offer, then getting the documents in order. He was very patient while we had to look for and finalise the documents for the car. Then the collection was also a great, simple experience with the driver Corne who helped us push and get the car out of the yard. We received the money immediately with no hassles. All in all a 5 star experience 🙌🏾
Helpful (0)
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Phumlani
1 reviews | Active since Jan 2020
12 Mar 2026, 14:52
I had a very pleasant experience with the sales team Johan Bouwer in receiving a fair offer, then getting the documents in order
I had a very pleasant experience with the sales team Johan Bouwer in receiving a fair offer, then getting the documents in order. He was very patient while we had to look for and finalise the documents for the car. Then the collection was also a great, simple experience with the driver Corne who helped us push and get the car out of the yard. We received the money immediately with no hassles. All in all a 5 star experience 🙌🏾
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Rosina M
1 reviews | Active since Jan 2020
6 Mar 2026, 07:37
Great service beyond excellence and super user friendly online WhatsApp platforms.
Thank you for the Super swift and service excellence from each and everyone. Thank you to the Shenneze Pearce sterlinG service and made it easy to log my request on WhatsApp. Thank you IT an excellent easy to user-friendly Application. Autofill and ready response times. Thank you Mr Bnjamin Moipolai / Mofulatsi for collection timeously and very friendly service. You deserve a salary increase for being prompt, punctual and meeting clients expectations. Keep up keeping on this wonder services for many more clients
Helpful (0)
|Replies (0)RM
Rosina M
1 reviews | Active since Jan 2020
6 Mar 2026, 07:37
Great service beyond excellence and super user friendly online WhatsApp platforms.
Thank you for the Super swift and service excellence from each and everyone. Thank you to the Shenneze Pearce sterlinG service and made it easy to log my request on WhatsApp. Thank you IT an excellent easy to user-friendly Application. Autofill and ready response times. Thank you Mr Bnjamin Moipolai / Mofulatsi for collection timeously and very friendly service. You deserve a salary increase for being prompt, punctual and meeting clients expectations. Keep up keeping on this wonder services for many more clients
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