YOU WILL NOT BELIEVE THIS!!!

This company got one star from me, because I couldn't give them nothing.

I don't have words to describe this company. So I am just going to tell you the story, starting with comprehensive background information.

X's late father (hereafter referred to as he/him/his) worked for a mining company, whose pension and related affairs are handled by this company, before he retired. A while after his wife passed away, he married Y.

After about 6-7 years of marriage to Y, he asked X come and take him off the farm where he they stayed with Y's children and grandchildren.

In about the last 2 years of staying on the farm, Y started revealing her true colours and her real intentions of the marriage started to come out. Firstly, she pushed him and he fell and broke his hip. She also kept him in a trans, by giving him all sorts of medicine, to (by the looks of it) keep him sort of in a trance, so he didn't know what he was doing. While in such a state, she got access to his banking details. She (and/or her children) took out a high 5-figure loan in his name, for reasons unknown - he didn't get any benefit from this loan. She (and/or her children and grandchildren) took out cell phone contracts on his name and upgraded them regularly, leaving him with an old phone with a cracked screen. She was also making plans to giving him rat poison, to speed up him dying, because it wasn't happening soon enough, so she could get his pension, as well as the benefits, of what seems to be a life insurance policy (from here on called the "policy") he had. X has proof of these (what you might call) "allegations". Eventually things got so bad, that he asked X to come and take him off the farm.

When X went to fetch him from the farm, she got a nurse to take care of him privately. Shortly afterwards, Y submitted divorce papers, but she soon decided to withdraw them, because she she knew that she would not get anything, if she would divorce him.

After about 8 months the nurse started complaining about back aches and she couldn't take care of him anymore. She was over 70 already. After collaboration and discussions between X, her brother and her sisters, they decided that it would be best, to take him to a frail care centre. Since X was staying the closest to him, she took it on her to make the necessary arrangements. The frail care centre she decided on to take him to, wanted a doctor's note stating his health condition, before he could be admitted.

Therefore X then took him to see a doctor for an examination. The doctor's findings did not mention any health problems like Alzheimer's disease, simply because he didn't suffer from it. The doctor actually said that he was very healthy for his age. On the other hand, Y claimed that he had Alzheimer's disease - therefore (I guess) all the medicines she gave him.

While still on the farm, Y brainwashed him with bad perceptions of what he was going experience, while being at a frail care centre - rotten food, physical abuse, uncomfortable beds, etc, etc, etc. Because of that, he didn't want to go into frail care, but after being admitted, his physical condition actually improved. He was gaining weight and te did not need to take any medicines, except for a headache pill once in a while.

After about a year in frail care and because he still didn't want to be there, he decided to basically stop eating anything, except for yogurt and porridge. This caused his health to deteriorate. He would have divorced Y, but at that stage, he was not healthy enough, to go and attend the court proceedings.

While being in the frail care centre and still being alive, he wanted to change the beneficiaries of the policy he had with this retirement fund. This required forms to be populated, which was done in the presence of an commissioner of oath. After completion, the forms were submitted to the this company and it was accepted. Several months later, he passed away.

Now for the issue I have with this company.

Now that he passed away, this company does not want to honour the changes he made, to the beneficiaries on the policy. Instead, they want to pay out the funds to Y, from whom he was separated for more than 2 years, because they seem to have some kind of policy rule, that states something like the deceased's spouse must receive the funds from the policy, immaterial of who the beneficiaries are, that he nominated before his death. This means that this company wants to pay out the money, to 1) the person who de*****ed him out of thousands of rands (the loan and cell phone contracts); 2)the person who caused him physical harm (broken hip); 3) the person, who was planning to kill him. Yes, this company wants to compensate this person, after everything she did with and wanted to do to him. Worse of all is, that this company knows all about everything stated above and they STILL want to continue with the pay-out to Y. This makes me want to vomit in disgust!!!

I am not saying that only the nominated beneficiaries should receive the pay-out, but sure as hell, Y doesn't deserve a single cent from it.