Shocking service with clear security bars on window installation

Shocking service from Sequ-Door with the clear view bars installation. Windows got fitted 27 May '24 and now 12 June '24, I am still waiting for them to install the clear security bars. First set of clear bars arrived in a shocking state & looked they had been cut with a hack saw blade & clearly no quality control taking place and now still no sign of the clear bars getting installed - only excuses, even though they agreed that this would be done within 3 to 4 days after window installation. One would expect that the installation side of the business would be handled in the same manner as the sales side - cannot find any fault with sales and them closing a deal. 2 and a half weeks with no security products is rather unacceptable as Sequ-Door have had all the relevant measurements on hand to ensure that they deliver on what was agreed upon. If you are going to make use of this company, make sure that they can deliver on what has been agreed upon and that they have the products on hand prior to having the windows installed.