SERVICE OUT OF A HORROR MOVIE

Mid May I arranged with Brian of Seraphim for my furniture to be transported from JHB on the 2 June to KZN on the 3 June & arranged for a night at a local B&B on the 2nd. I paid a deposit of R4000 with a outstanding amount of R3000. They even had the wrong delivery address. Friday the 30th May I was told that it would cost a extra R4500 for extra labour because there were extra boxes. We were then told that they could only deliver on the 3rd June, It cost us a extra night sleepover. Brian said he would speak to his boss about the R4500. Joke. I spoke to Nigel about this extra day & he started SHOUTING at me, very rude & very nasty. If that’s how they treat their customers, they should NEVER be in business. On the 2nd they sent a message saying they would phone me “before close of business” that day regarding the delivery time. The driver phoned me the NEXT morning at 8:30 saying they were waiting at the gate. When the furniture was picked up in JHB it was placed in a closed truck, when it was delivered in KZN it was on a trailer covered with a tarpaulin “unacceptable”. We started unpacking the next day only to discover the TV was cracked and the glass of the one display cabinet was cracked. I sent Brian photos of the damaged TV & display glass. Brian said he would get back to me by 12 that day. Another joke. My last conversation with Brian he was extremely evasive. I told him I would not speak to Nigel again because of this rudeness. THESE PEOPLE CAN’T BE TRUSTED. To date I have not heard from them