SERR Synergy
Verified Business
SERR Synergy
Verified Business
3 Reviews (last 12 months)
Responds in 35 hours 10 min
Performance(last 12 months):
0Trustindex Rating
#10Ranked In Business & Legal Services
35h 10mReply Time
100 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 88 hours 49 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
35h 10m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 88 hours 49 min
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About SERR Synergy
SERR Synergy has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 88 hours 49 min. Hellopeter has tracked SERR Synergy across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGW
George W
1 reviews | Active since Jan 2020
1 Dec 2025, 13:49
Professional BEE Consultancy services received- SERR Synergy
We have had great service from SERR Synergy over the years and would not hesitate to recommend them. They are very professional and efficient. They make every attempt to assist with the BEE process in a methodical and timeous manner ensuring that information is provided within the time frames required. We have recently dealt with Ryan Birkner, who was always available and was very knowledgeable. His consultancy was top notch. With Ryan's / Serr Synergy's assistance and guidance we were able to attain a level that we had targeted for. The onerous process of gathering information and preparing for the BEE audit verification, was made easier through the consultancy provided by Ryan / SERR Synergy. I must also mention that through the years, we have received great service from all previous consultants.
Helpful (0)
|Replies (0)GW
George W
1 reviews | Active since Jan 2020
1 Dec 2025, 13:49
Professional BEE Consultancy services received- SERR Synergy
We have had great service from SERR Synergy over the years and would not hesitate to recommend them. They are very professional and efficient. They make every attempt to assist with the BEE process in a methodical and timeous manner ensuring that information is provided within the time frames required. We have recently dealt with Ryan Birkner, who was always available and was very knowledgeable. His consultancy was top notch. With Ryan's / Serr Synergy's assistance and guidance we were able to attain a level that we had targeted for. The onerous process of gathering information and preparing for the BEE audit verification, was made easier through the consultancy provided by Ryan / SERR Synergy. I must also mention that through the years, we have received great service from all previous consultants.
0
Replies (0)CJ
Cindy J
1 reviews | Active since Jan 2020
7 Nov 2025, 07:27
Efficient and practical BEE advisors
Ryan Birkner and the people he collaborates with has provided an excellent, efficient and professional service. BEE compliance can be a costly and unpleasant endeavour, which SERR has turned into a smooth and easy process. Ryan has provided practical advice enabling us to gain a high BBEEE level, while assisting with the true nature of BEE.
Helpful (0)
|Replies (0)CJ
Cindy J
1 reviews | Active since Jan 2020
7 Nov 2025, 07:27
Efficient and practical BEE advisors
Ryan Birkner and the people he collaborates with has provided an excellent, efficient and professional service. BEE compliance can be a costly and unpleasant endeavour, which SERR has turned into a smooth and easy process. Ryan has provided practical advice enabling us to gain a high BBEEE level, while assisting with the true nature of BEE.
0
Replies (0)CS
Catherine S
1 reviews | Active since Jan 2020
16 Oct 2025, 21:53
SERR SYNERGY - Biggest ******** Organisation in RSA!!
On 17/02/2025 I voiced my frustration with this company on HelloPeter. I am beyond livid to have to do so again. They just don't let go. It doesn't matter whether you beg them to remove you from their database or rudely tell them to **** off and never call you again, they don't give a **** and blatantly disregard your requests!!!!! Their tactic is obviously to bully and **** you off until you buy something from them or use their services. Every time we ask to be removed they say they'll make a note of it, obviously knowing damn well they won't. Our VOIP provider pulled phone records. We have been phoned 27 times in a 12 month period. Even after our MD phoned their Bloemfontein office and emphasised that WE DO NOT WANT THEIR SERVICES AND TO STOP CALLING US, they have blatantly disregarded our request and continue with the harassment. I have written to them on their website contact form and sent email as well, but alas, they just don't care. On HelloPeter they reply to complaints with this LAUGHABLE message: "Goodday, can you please supply the name of your business and all contact numbers in order to block you from our central database across 9 call centres. You can also lodge a complaint via our website Contact Us page to supply all your information". Let me tell you one thing SERR SYNERGY.... I WILL NEVER WORK WITH YOU OR BUY ANYTHING FROM YOU!! YOU'RE ****ING USELESS EMPLOYEES ARE HARD OF HEARING AND YOUR TACTICS ARE NOT GOING TO WORK ON ME!! NO MEANS NO!!!! **** OFF AND NEVER PHONE US AGAIN!!!!!!!!
Helpful (0)
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Catherine S
1 reviews | Active since Jan 2020
16 Oct 2025, 21:53
SERR SYNERGY - Biggest ******** Organisation in RSA!!
On 17/02/2025 I voiced my frustration with this company on HelloPeter. I am beyond livid to have to do so again. They just don't let go. It doesn't matter whether you beg them to remove you from their database or rudely tell them to **** off and never call you again, they don't give a **** and blatantly disregard your requests!!!!! Their tactic is obviously to bully and **** you off until you buy something from them or use their services. Every time we ask to be removed they say they'll make a note of it, obviously knowing damn well they won't. Our VOIP provider pulled phone records. We have been phoned 27 times in a 12 month period. Even after our MD phoned their Bloemfontein office and emphasised that WE DO NOT WANT THEIR SERVICES AND TO STOP CALLING US, they have blatantly disregarded our request and continue with the harassment. I have written to them on their website contact form and sent email as well, but alas, they just don't care. On HelloPeter they reply to complaints with this LAUGHABLE message: "Goodday, can you please supply the name of your business and all contact numbers in order to block you from our central database across 9 call centres. You can also lodge a complaint via our website Contact Us page to supply all your information". Let me tell you one thing SERR SYNERGY.... I WILL NEVER WORK WITH YOU OR BUY ANYTHING FROM YOU!! YOU'RE ****ING USELESS EMPLOYEES ARE HARD OF HEARING AND YOUR TACTICS ARE NOT GOING TO WORK ON ME!! NO MEANS NO!!!! **** OFF AND NEVER PHONE US AGAIN!!!!!!!!
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Replies (0)CS
Catherine S
1 reviews | Active since Jan 2020
17 Feb 2025, 14:26
Harassment, Irritation, endless spamming!!!!
What a ****** irritation!! I have asked them numerous times, very politely, over the past year, to remove our company's phone number from their database, but they persisted in contacting us. February 2024 I received a call from David, I literally told him to f*ck off, still they phoned. Last week I received a call again, again I asked "please please please please remove our number from your system, we are not interested in your products/ services". Today, I got another call. It seems like harassment is their tactic, they must think that eventually we will give in and sign up for their services. I am on the verge of driving to their offices and slapping someone!! Maybe that will wake them up!!
Helpful (0)
|Replies (0)CS
Catherine S
1 reviews | Active since Jan 2020
17 Feb 2025, 14:26
Harassment, Irritation, endless spamming!!!!
What a ****** irritation!! I have asked them numerous times, very politely, over the past year, to remove our company's phone number from their database, but they persisted in contacting us. February 2024 I received a call from David, I literally told him to f*ck off, still they phoned. Last week I received a call again, again I asked "please please please please remove our number from your system, we are not interested in your products/ services". Today, I got another call. It seems like harassment is their tactic, they must think that eventually we will give in and sign up for their services. I am on the verge of driving to their offices and slapping someone!! Maybe that will wake them up!!
0
Replies (0)OL
Onel L
1 reviews | Active since Jan 2020
29 Jan 2025, 10:32
Unbelievable
I keep receiving spam calls from Serr Synergy Spam that only ring once on our business line, when I called back I asked if they can remove us from their calling system and the lady rudely responded with, this is the reception there's nothing i can do, you have to call the person who called you and tell them to stop calling you, even though I called the exact same number back, and that there is no system in place and they get it off google and she asked me to remove ourselves from google, I asked how do I remove an existing business off google and she confidently responds with I dont know. I ask to speak to her manager or get managers details and she tells me she cannot give the details to me and that the manager is not in. This is just pathetic
Helpful (0)
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Onel L
1 reviews | Active since Jan 2020
29 Jan 2025, 10:32
Unbelievable
I keep receiving spam calls from Serr Synergy Spam that only ring once on our business line, when I called back I asked if they can remove us from their calling system and the lady rudely responded with, this is the reception there's nothing i can do, you have to call the person who called you and tell them to stop calling you, even though I called the exact same number back, and that there is no system in place and they get it off google and she asked me to remove ourselves from google, I asked how do I remove an existing business off google and she confidently responds with I dont know. I ask to speak to her manager or get managers details and she tells me she cannot give the details to me and that the manager is not in. This is just pathetic
0
Replies (0)WZ
Wesleigh Z
1 reviews | Active since Jan 2020
5 Nov 2024, 10:04
Beware: ********* Practices and Broken Promises at Serr Synergy
Serr Synergy is quick to take your money but doesn’t deliver on their promises. I paid in full for Phase 1 and Phase 2 of our B-BBEE process, but the work was never completed on their end. Now, they’re asking me to pay the entire amount again, despite not fulfilling the original agreement. Each person I spoke to during the process gave me a different answer, all aimed at selling their services, but none of these promises came to fruition. When questioned, they deny ever making these commitments. Attempts to get clarification have been frustrating, with no one answering questions or returning calls. Instead, Nadine only sends brief emails, stating her manager insists on payment again for the unfinished work. This experience has been not only unprofessional but exceptionally *********. Be careful when dealing with this company.
Helpful (0)
|Replies (0)WZ
Wesleigh Z
1 reviews | Active since Jan 2020
5 Nov 2024, 10:04
Beware: ********* Practices and Broken Promises at Serr Synergy
Serr Synergy is quick to take your money but doesn’t deliver on their promises. I paid in full for Phase 1 and Phase 2 of our B-BBEE process, but the work was never completed on their end. Now, they’re asking me to pay the entire amount again, despite not fulfilling the original agreement. Each person I spoke to during the process gave me a different answer, all aimed at selling their services, but none of these promises came to fruition. When questioned, they deny ever making these commitments. Attempts to get clarification have been frustrating, with no one answering questions or returning calls. Instead, Nadine only sends brief emails, stating her manager insists on payment again for the unfinished work. This experience has been not only unprofessional but exceptionally *********. Be careful when dealing with this company.
0
Replies (0)CM
Chris M
1 reviews | Active since Jan 2020
21 May 2024, 12:36
Spam!!
This company does NOT let up! They have cold called me multiple times after I have told them explicitly to not call me anymore!! If this is how they treat prospective customers I don't want to know how they treat actual customers. My last "Marketer" to contact me was Dale Jeppe.
Helpful (0)
|Replies (0)CM
Chris M
1 reviews | Active since Jan 2020
21 May 2024, 12:36
Spam!!
This company does NOT let up! They have cold called me multiple times after I have told them explicitly to not call me anymore!! If this is how they treat prospective customers I don't want to know how they treat actual customers. My last "Marketer" to contact me was Dale Jeppe.
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Replies (0)SC
Sinead C
1 reviews | Active since Jan 2020
30 Apr 2024, 10:56
Opening a case of harassment
This company provides legal services, one of them being POPIA services. Please tell me, time and place, where I provided Serr Synergy with consent to call me 10 times a day? Please tell me where, after SHOUTING to remove my number, did you get consent to call me again? After providing you with a clear direction of removing my number. I will be opening up a case of harassment, because as a legal company, you should have leaped at the instruction to remove my details of your database since you emphasize on POPIA!
Helpful (0)
|Replies (0)SC
Sinead C
1 reviews | Active since Jan 2020
30 Apr 2024, 10:56
Opening a case of harassment
This company provides legal services, one of them being POPIA services. Please tell me, time and place, where I provided Serr Synergy with consent to call me 10 times a day? Please tell me where, after SHOUTING to remove my number, did you get consent to call me again? After providing you with a clear direction of removing my number. I will be opening up a case of harassment, because as a legal company, you should have leaped at the instruction to remove my details of your database since you emphasize on POPIA!
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Replies (0)