Cindy J's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

CD

Cindy J

Active since Aug 2020

3

Reviews

0

Industries

Reviews

3 reviews

9 months ago

Efficient and practical BEE advisors

Ryan Birkner and the people he collaborates with has provided an excellent, efficient and professional service. BEE compliance can be a costly and unpleasant endeavour, which SERR has turned into a smooth and easy process. Ryan has provided practical advice enabling us to gain a high BBEEE level, while assisting with the true nature of BEE.

1 reply

72 months ago

Telkom's indefinite time frame to relocate paid for services not being received.

I planned to relocated my office and submitted the relocation of my ADSL line on the 4th of August 2020. Previously when I relocated Telkom was so fast that my line was moved before I had and expecting the same level of service I moved my office on the 7th of August. According to Telkom's service agreement, they have 21 working days to complete the relocation of my services. It is now the 8th of September 2020, which is 3 working days past their time-frame and my line still has not been relocated. I have made numerous phone calls in this regard, and have not seen a single soul to attempt correcting the situation. Telkom claims that a technician had inspected the exchange on the 27th of August and found faults/stolen cables. This claim conveniently provides a technicality to the 21 working day rule, allowing them an indefinite period to attend to my request. My office is located in a security complex, which makes theft highly unlikely. I moved literally next door to the previous premises, so close in fact that I can pick up my old rooter, which is still there, but unfortunately the distance doesn't allow full usage thereof. I am also able to pick up 3 other rooters, of my surrounding neighbors, whom all have Telkom internet. Upon my last inquiry with Telkom on the progress of my relocation request, I was informed that Telkom may not be able to service me going further as they are doing away with landlines and only 10Gigs of data per month on a 3G network is available in my area. In the mean time, I am expected to continue paying a monthly contract for a service that I am not receiving. I am also forced to buy additional data from another network to continue my business.

0 replies

MTN South Africa

73 months ago

MTN - received devices but aren't working

I ordered 3 new cellphone contracts and 3 new rooter contract from MTN to permanently setup three employees to work from home. I received the devices within 2 weeks, however the rooters, which was the main requirement still aren't working after almost 2 weeks. We have been to multiple MTN stores and spent hours on the phone trying to correct the problem. This is extremely frustrating and I wish I hadn't ordered them at all.

0 replies

Review Distribution

5 Star

1 (33.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (33.3%)

1 Star

1 (33.3%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy