jD
johan D
1 reviews | Active since Oct 2025
06 Nov 2025, 17:12
Scrupelise servest car guards
Wheel claming at junction ballito mall no sinage to say two parkings are for delivery trucks yellow lines are so badly faded you can hardly see the lines security guards on duty in car park dont inform you these two parkings are reserved for delivery trucks when u finished shopping u find your vehicle has a wheel clamp and two security guards ate now standing and watching you and when i spoke to one he turns his back on me and walks away no manners with these chaps end up having to pay a r300 fine to remove wheel clamp it seems the car guards are waiting for vehicles to be caught in these two parkings very un professional the way they operate thanks
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Servest Group Ltd.'s replyOfficial
07 Nov 2025, 14:11 Good day Johan
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by this experience at Ballito Mall. The situation you’ve described does not reflect the level of professionalism and service that we expect from our team. Please be assured that this incident will be investigated with urgency to address the concerns raised.Centre Management is also addressing the matter to ensure that appropriate action is taken and that similar incidents are prevented in future. We appreciate your feedback and the opportunity to improve our service. Kind regards,
Servest Customer Care Team
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by this experience at Ballito Mall. The situation you’ve described does not reflect the level of professionalism and service that we expect from our team. Please be assured that this incident will be investigated with urgency to address the concerns raised.Centre Management is also addressing the matter to ensure that appropriate action is taken and that similar incidents are prevented in future. We appreciate your feedback and the opportunity to improve our service. Kind regards,
Servest Customer Care Team
Best regards,
Servest Group Ltd.'s reply07 Nov 2025, 14:11
Official
Good day Johan
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by this experience at Ballito Mall. The situation you’ve described does not reflect the level of professionalism and service that we expect from our team. Please be assured that this incident will be investigated with urgency to address the concerns raised.Centre Management is also addressing the matter to ensure that appropriate action is taken and that similar incidents are prevented in future. We appreciate your feedback and the opportunity to improve our service. Kind regards,
Servest Customer Care Team
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration caused by this experience at Ballito Mall. The situation you’ve described does not reflect the level of professionalism and service that we expect from our team. Please be assured that this incident will be investigated with urgency to address the concerns raised.Centre Management is also addressing the matter to ensure that appropriate action is taken and that similar incidents are prevented in future. We appreciate your feedback and the opportunity to improve our service. Kind regards,
Servest Customer Care Team
Best regards,