

Servest Group Ltd.
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
Ranking
#235
in Other
Reply Time
31h 4m
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had been attempting to order water filters for my water cooler from Servest Cape Town for over three months, with no luck whatsoever. I have been ordering these filters for the past six years, I order about 4 each time, with very little hassle. However on this occasion I was sent from pillar to post with people promising to phone me back and of course no call backs. Today, I again tried telephoning their Cape Town offices a number of times and each time, after going through to a full advertising voicemail for about 2 minutes I was then cut off. Out of total frustration I telephoned the Johannesburg offices, which was answered after a few rings, I was put through to Candy Sabatini in the Cape Town offices. What a difference, she listened to my, I apologize Candy, rantings, and had the situation sorted within 5 minutes. Thank you Candy, you saved my sanity, or whatever was left at that stage. And of course your directors from receiving numerous emails letting them know what I though of their company.
1 reviews | Active since Jan 2020
I had been attempting to order water filters for my water cooler from Servest Cape Town for over three months, with no luck whatsoever. I have been ordering these filters for the past six years, I order about 4 each time, with very little hassle. However on this occasion I was sent from pillar to post with people promising to phone me back and of course no call backs. Today, I again tried telephoning their Cape Town offices a number of times and each time, after going through to a full advertising voicemail for about 2 minutes I was then cut off. Out of total frustration I telephoned the Johannesburg offices, which was answered after a few rings, I was put through to Candy Sabatini in the Cape Town offices. What a difference, she listened to my, I apologize Candy, rantings, and had the situation sorted within 5 minutes. Thank you Candy, you saved my sanity, or whatever was left at that stage. And of course your directors from receiving numerous emails letting them know what I though of their company.
1 reviews | Active since Jan 2020
My husband and myself were threatened, humiliated by 2 armed response security guards of the Servest Company at the Galleria Mall on Tuesday 23 December 2025 around 18h45 driving a vehicle with number plate LP79ZL GP.
1 reviews | Active since Jan 2020
My husband and myself were threatened, humiliated by 2 armed response security guards of the Servest Company at the Galleria Mall on Tuesday 23 December 2025 around 18h45 driving a vehicle with number plate LP79ZL GP.
1 reviews | Active since Jan 2020
I had an incident in January 2025 with Servest. They would not allow me to exit route 21 Office Park without a letter from a company (I don't even work for a company there, and just dropped someone off)... South Africa Security Regulations wrt Private Property clearly spells out the only circumstances that they are allowed to detain me without my consent. But, the Law does not apply to Servest and their guards, apparently they are above it. Servest phoned and apologized. And said that they will correct their guards and clear up the situation. Today 26 Nov 2025, I had to go and sign papers at Route 21. I was stopped at the gate, told that I have been blocked, and it was said out loud that I did wrong things when I was last there. So, wanting Servest to adhere to the legal regulations is apparently wrong. So, I was made to look like a ******** in front of the other people, and the papers had to be brought outside for me to sign, making me look more like a ********... But there's more. The person who I dropped off previously, the person who was not with me when the incident occurred, the person who's car was not at work that day; Their vehicle was blocked too. So, apparently the above the law Mr Johan Buurman, decided just because I want Servest to adhere to the law, they will be petty and block someone's car, who has been working there for 7 years, just for associating with me. This is how professional Servest is. So this bafoon is making the current working life of another person hell. just because I had a problem with them adhering to SA Legal Regulations. Pathetic Now please provide a legal reason for me being blocked. And hoe it was a crime for me to exit without a letter from a company (for whom I neither work nor had an appointment). What legal rights to restrict my movement does this company have according to Servest? I ID'd myself, disclosed my reason for being there, did not refuse to be searched, and was not suspect to having committed a crime inside. So what legal reason is there for my ban???
1 reviews | Active since Jan 2020
I had an incident in January 2025 with Servest. They would not allow me to exit route 21 Office Park without a letter from a company (I don't even work for a company there, and just dropped someone off)... South Africa Security Regulations wrt Private Property clearly spells out the only circumstances that they are allowed to detain me without my consent. But, the Law does not apply to Servest and their guards, apparently they are above it. Servest phoned and apologized. And said that they will correct their guards and clear up the situation. Today 26 Nov 2025, I had to go and sign papers at Route 21. I was stopped at the gate, told that I have been blocked, and it was said out loud that I did wrong things when I was last there. So, wanting Servest to adhere to the legal regulations is apparently wrong. So, I was made to look like a ******** in front of the other people, and the papers had to be brought outside for me to sign, making me look more like a ********... But there's more. The person who I dropped off previously, the person who was not with me when the incident occurred, the person who's car was not at work that day; Their vehicle was blocked too. So, apparently the above the law Mr Johan Buurman, decided just because I want Servest to adhere to the law, they will be petty and block someone's car, who has been working there for 7 years, just for associating with me. This is how professional Servest is. So this bafoon is making the current working life of another person hell. just because I had a problem with them adhering to SA Legal Regulations. Pathetic Now please provide a legal reason for me being blocked. And hoe it was a crime for me to exit without a letter from a company (for whom I neither work nor had an appointment). What legal rights to restrict my movement does this company have according to Servest? I ID'd myself, disclosed my reason for being there, did not refuse to be searched, and was not suspect to having committed a crime inside. So what legal reason is there for my ban???
1 reviews | Active since Jan 2020
Hello SERVEST SECURITY COMPANY... I JUST WANT COMMENT ABOUT YOUR COMPANY I DO HAVE A GOOD NEWS WITH NO BAD STORIES ABOUT THE COMPANY. I ALWAYS MEET WITH YOUR SECURITIES /EMPLOYEES THE USE OF SAY THEY ARE HAPPY WITH TREATMENT AND SERVICES TO THEM. ALL I CAN SAY IS THAT KEEP DOING GREAT JOB TO THE EMPLOYEES AND DON'T FORGET THAT WITH UNHAPPY EMPLOYEES YOU ARE NOT GOING ANYWHERE. YOU DESERVE TO LOOK TAP AFTER ALL WE BUY CARS. COULD YOU PLEASE VISIT THE WE BUY CARS HEAD OFFICE IN PRETORIA AND RECRUIT FOR YOUR COMPANY?? BECAUSE YOU DESERVE THAT SITES.
1 reviews | Active since Jan 2020
Hello SERVEST SECURITY COMPANY... I JUST WANT COMMENT ABOUT YOUR COMPANY I DO HAVE A GOOD NEWS WITH NO BAD STORIES ABOUT THE COMPANY. I ALWAYS MEET WITH YOUR SECURITIES /EMPLOYEES THE USE OF SAY THEY ARE HAPPY WITH TREATMENT AND SERVICES TO THEM. ALL I CAN SAY IS THAT KEEP DOING GREAT JOB TO THE EMPLOYEES AND DON'T FORGET THAT WITH UNHAPPY EMPLOYEES YOU ARE NOT GOING ANYWHERE. YOU DESERVE TO LOOK TAP AFTER ALL WE BUY CARS. COULD YOU PLEASE VISIT THE WE BUY CARS HEAD OFFICE IN PRETORIA AND RECRUIT FOR YOUR COMPANY?? BECAUSE YOU DESERVE THAT SITES.
1 reviews | Active since Jan 2020
Wheel claming at junction ballito mall no sinage to say two parkings are for delivery trucks yellow lines are so badly faded you can hardly see the lines security guards on duty in car park dont inform you these two parkings are reserved for delivery trucks when u finished shopping u find your vehicle has a wheel clamp and two security guards ate now standing and watching you and when i spoke to one he turns his back on me and walks away no manners with these chaps end up having to pay a r300 fine to remove wheel clamp it seems the car guards are waiting for vehicles to be caught in these two parkings very un professional the way they operate thanks
1 reviews | Active since Jan 2020
Wheel claming at junction ballito mall no sinage to say two parkings are for delivery trucks yellow lines are so badly faded you can hardly see the lines security guards on duty in car park dont inform you these two parkings are reserved for delivery trucks when u finished shopping u find your vehicle has a wheel clamp and two security guards ate now standing and watching you and when i spoke to one he turns his back on me and walks away no manners with these chaps end up having to pay a r300 fine to remove wheel clamp it seems the car guards are waiting for vehicles to be caught in these two parkings very un professional the way they operate thanks
1 reviews | Active since Jan 2020
I wrote a review last week regarding my experience with Servest and received a response from their customer service team stating that someone would be in touch with me. However, it has been over a week and I have yet to receive any follow-up or resolution. It’s disappointing to see that my concerns are being ignored, despite being promised a response. I would appreciate it if someone could finally get back to me and address the issue.
1 reviews | Active since Jan 2020
I wrote a review last week regarding my experience with Servest and received a response from their customer service team stating that someone would be in touch with me. However, it has been over a week and I have yet to receive any follow-up or resolution. It’s disappointing to see that my concerns are being ignored, despite being promised a response. I would appreciate it if someone could finally get back to me and address the issue.
Hellopeter has tracked Servest Group Ltd. across 93 reviews. Servest Group Ltd. hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Servest Group Ltd.? Write a review to help others decide.