Servest Group Ltd.
1.6|93 reviews
Responds in 31 hours 4 min
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Sindy M
1 reviews | Active since Member
24 Dec 2025, 08:32
Threatened and humiliated by 2 people who are supposed to protect me as one of the Galleria Mall employees.
My husband and myself were threatened, humiliated by 2 armed response security guards of the Servest Company at the Galleria Mall on Tuesday 23 December 2025 around 18h45 driving a vehicle with number plate LP79ZL GP.
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Replies (1)Servest Group Ltd.'s replyOfficial
24 Dec 2025, 10:27 Good day Sindy
Thank you for bringing this matter to our attention. We sincerely apologise for the distress caused by this experience. This is not the standard of service we strive to provide. Kindly note that we will engage with you privately to obtain further details regarding the incident, so that we can investigate the matter thoroughly.
Kind regards,
Servest Customer Care
Thank you for bringing this matter to our attention. We sincerely apologise for the distress caused by this experience. This is not the standard of service we strive to provide. Kindly note that we will engage with you privately to obtain further details regarding the incident, so that we can investigate the matter thoroughly.
Kind regards,
Servest Customer Care
Best regards,
Servest Group Ltd.'s reply24 Dec 2025, 10:27
Official
Good day Sindy
Thank you for bringing this matter to our attention. We sincerely apologise for the distress caused by this experience. This is not the standard of service we strive to provide. Kindly note that we will engage with you privately to obtain further details regarding the incident, so that we can investigate the matter thoroughly.
Kind regards,
Servest Customer Care
Thank you for bringing this matter to our attention. We sincerely apologise for the distress caused by this experience. This is not the standard of service we strive to provide. Kindly note that we will engage with you privately to obtain further details regarding the incident, so that we can investigate the matter thoroughly.
Kind regards,
Servest Customer Care
Best regards,