Mercedes Benz
Unclaimed Business
|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
Mercedes Benz
Unclaimed Business
|1.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Tsholo M
1 reviews | Active since Jun 2017
13 Jan 2026, 14:33
****** managers and undermining black women
I took my Benz for B2 service at Maemo Motors Rustenburg on 22 December 2025. The car was inspected for scratches as always and they took the car When I came back to collect the car the car was deliberately scratched on the rubbers under the windows and they had flakes to show that it was done recently. I called the acting manager Werner so that he can try to find out what happened, he came to the car and told me that his team only work on the engine. If someone decided to damage the windows there is nothing he can do. I took pictures and videos and send them to Benz head office and they told me they will investigate and the manager at Maemo will only come back on the 8th of January and I have to wait. On the 12th I wrote a follow up email asking why I haven't received any news about the accident That's when I was called by Mmapaseka on the 12th Maemo Motors to tell me that her manager is back from leave and he said I must bring the car for inspection I took the car there today driving from Northam to Rustenburg with my diesel to be told that because the car is out of motor plan, I must take it to the panel beater and ask them to order new window rubbers because they will never pay for them. I can go and report at head office or wherever but he will never pay for the damages his team caused. I feel that the manager is a ****** and if his team damages a white lady's car the matter would have been resolved in December but because I am black he feels that he has the right to talk to me like he want. He is undermining me also because I am a female. If I give you my car without scratches I expect to get it the same way. I feel that Benz head office is failing me because I asked them why is there an inspection before the service and what happens if they damage your car, they don't have an answer
Helpful (0)
|Replies (1)TM
Tsholo M
1 reviews | Active since Jun 2017
13 Jan 2026, 14:33
****** managers and undermining black women
I took my Benz for B2 service at Maemo Motors Rustenburg on 22 December 2025. The car was inspected for scratches as always and they took the car When I came back to collect the car the car was deliberately scratched on the rubbers under the windows and they had flakes to show that it was done recently. I called the acting manager Werner so that he can try to find out what happened, he came to the car and told me that his team only work on the engine. If someone decided to damage the windows there is nothing he can do. I took pictures and videos and send them to Benz head office and they told me they will investigate and the manager at Maemo will only come back on the 8th of January and I have to wait. On the 12th I wrote a follow up email asking why I haven't received any news about the accident That's when I was called by Mmapaseka on the 12th Maemo Motors to tell me that her manager is back from leave and he said I must bring the car for inspection I took the car there today driving from Northam to Rustenburg with my diesel to be told that because the car is out of motor plan, I must take it to the panel beater and ask them to order new window rubbers because they will never pay for them. I can go and report at head office or wherever but he will never pay for the damages his team caused. I feel that the manager is a ****** and if his team damages a white lady's car the matter would have been resolved in December but because I am black he feels that he has the right to talk to me like he want. He is undermining me also because I am a female. If I give you my car without scratches I expect to get it the same way. I feel that Benz head office is failing me because I asked them why is there an inspection before the service and what happens if they damage your car, they don't have an answer
0
Replies (1)PP
Paul P
1 reviews | Active since Aug 2015
26 Aug 2025, 10:16
Mercedes Benz Bad Customer Service West Rand
Mercedes Benz West Rand - This is the second review on a week. Due to collect car today. Still have not received the parts numbers to obtain a accurate quote, just the parts. description. I also called to speak to the service manager as I require an actual description of wghat is causing the oil leak. Left a message and got a call from the consultant I have been dealing with. I told her that I asked to speak to the service Manger not her. She rep**** he wants her to tell him why I am calling him. I rep**** if he calls me. I will tell him!! Another example of their service. I called
Helpful (0)
|Replies (0)PP
Paul P
1 reviews | Active since Aug 2015
26 Aug 2025, 10:16
Mercedes Benz Bad Customer Service West Rand
Mercedes Benz West Rand - This is the second review on a week. Due to collect car today. Still have not received the parts numbers to obtain a accurate quote, just the parts. description. I also called to speak to the service manager as I require an actual description of wghat is causing the oil leak. Left a message and got a call from the consultant I have been dealing with. I told her that I asked to speak to the service Manger not her. She rep**** he wants her to tell him why I am calling him. I rep**** if he calls me. I will tell him!! Another example of their service. I called
0
Replies (0)