PP
Paul P
Active since Aug 2015
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
MTN Charging a Ridiculous Cancellation Fee of R2000 on a 17th Month Router
So i have had a Melo Yellowcaccount for around 17 Months and i gave noticed Unfortunately I cannot return the router. So they want to charge R2000von a LTE router that maybe cost R2500 when new. This router has depreciated abd it cannot possibly have a value of R2000 17th month later possibly a R1000 at most. They are just taking advantage and based on this experience I would not take a contract or any tyoe of service. It's not that i do not want to pay but the value of R2000 on a 17 month old router is just daylight *******! I am taking this matter up with Communications and Digital Technologies Ombud (CDT Ombud) as its not acceptable to me. Paul Piccione
0 replies
4 months ago
Stitch Express Application Practice
I have started a E Commerce Business.I already have a payment gateway provider,but wanted to give my customers another payment option. So i app**** online and provided my company registration with the certificate from the Biz hub as well as my I.D and all relevant documentation, as well as my website,which has very firmT&C. The business was launched late Dec25 and has not received any sales yet, so it hard to provide any turnover numbers. Despite complying with all the requirements"Stitch has declined it will no valid business justification. just we have not approvedmy applicationand to try again in the future! It seems to me they are predudicial against startup Drop Shipping businesses! My business has no derogatory review of any sort. Thank goodness for Yoco who I can give a thumbs up as I had a smooth application process.
0 replies
5 months ago
Evertrend refund
I ordered what I thought was a reduced Iphone on sale. I realised after I paid it was actually an Android phone with a similar model now. I contacted them the day to cancel the order and refund my credit card. It been 2 weeks now and despite assurance that my credit card will be credited no refund is reflecting . I have given them my card details as well . I have sent them many emails as well. They don't answer their phones either. I would never ever buy from this store the customer service is just awful. 2 weeks I have been waiting
53 replies
7 months ago
Bad Service Mercedes Benz West Rand. Lack Of Attention to detail.
My car went first a major service at Mercedes West Rand,Constantia, Johannesburg.Which cost around R24,000 around the middle of August 2025. Today I refilled my car today at the garage and an Adblue warning light has come on. This should have been checked when the major service was done and it is yet another example if how bad my service experience was at Mercedes Benz. I have a Motor plan with the Innovation Group and it would have covered it. Mercedes West Rand also took ages to service my vehicle and get the authorisation required from my policy.I took my car in and waited over a week to collect my car . Now because they did not check my vehicle throughly with all there diagnostic tools they failed to identify that my Adblue was low. So a month and 2 weeks has gone by and I have driven very few km maybe ****m and now my Adblue needs refilling. This should have been done by the Mercedes When the car was serviced. And based on this what else have they not checked. Mercedes goes on about services but they have failed terrible on my vehicle and it was my first service at a Mercedes dealership. Paul Piccione Registration MD06NMGP
0 replies
8 months ago
Good Service ABSA INSURANCE
I called in to enquire in regard to canceling my HOC. I spoke to Lindwe Plaatjie, she was helpful and informative.
53 replies
8 months ago
Mercedes Benz Bad Customer Service West Rand
Mercedes Benz West Rand - This is the second review on a week. Due to collect car today. Still have not received the parts numbers to obtain a accurate quote, just the parts. description. I also called to speak to the service manager as I require an actual description of wghat is causing the oil leak. Left a message and got a call from the consultant I have been dealing with. I told her that I asked to speak to the service Manger not her. She rep**** he wants her to tell him why I am calling him. I rep**** if he calls me. I will tell him!! Another example of their service. I called
0 replies
8 months ago
WebuyCars Suspected Pre existing Faults I suspect
Purchased an Mercedes Benz C Class in January 2025 at WebuyCars JHB South Branch. The car was a rated with a gold Dekra report. The car had been serviced in July 2024 at Bosch service centre. WebuyCars also sold me a Mechanical policy that was mandatory, but there were other policy that were included under section that I never noticed, eg tire, debt and scratch. Only realized when do e days later these policies were emailed to me. The car had 155,000 km when I took delivery and the car went for a service on the 14th August at Mercedes Benz a km of 161,000 roughly. Mercedes Benz has informed me the oil cooler and water **** need replacing, gasgets, turbo fuel line, seels ! This is on a car that done 6000km since January mostly from the West Rand to JHB, Sandton one day a week. You cannot trust this Dekra report and too much emphasis is based on it. No mention of these issues. So it's they sell you a policy to fix what was probably pre-existing before delivery. Get your own independent report do not rely on the Dekra report or rating! I will never buy a car from them. There so polikar as everything in their business model makes it easy to buy. Disaspointed feel cheated in some way!! Paul Piccione
107 replies
8 months ago
AWFUL LACK OF SERVICE MERCEDES BENZ WEST RAND
Took my Mercedes Benz to the West Rand Branch Constantia. This was on on the 14th August for a major service including gearbox. Informed them of an oil leak. Gave and explained that I had different types of policies for Service and Mechanical & Electrical with the Innovation Group, as well as my policy numbers and the phone numbers number. Checked on the Monday the 18th the services major and gearbox were authorized by Innovation Group. I was informed that the water pump and Oil cooler and other associated parts needed to be replaced. The consultant told me that they were busy with authentication for those, which would be on my mechanical & Electrical l policy. Have not heard and I presumed thar all was fine and called Mercedes to be told there still waiting from the Innovation Group. I rep**** how can you keep me waiting for a week and car has not been serviced even. I told the consultant that if my policy did not cover all the work they must inform me and I will take the car to Bosch service centre. So it's Friday and I have no car and Mercedes Benz terrible and inconsiderate services have wasted the whole week and I could have taken the car to Bosch on Wednesday. Even the service they could have done! I have to now catch Uber next week due to this awful service from Mercedes of all places you would expect. No one in the team could have asked why is the car here since Thursday. I give up the service is just awful. I don't feel bad I have been so inconvenienced! Paul Piccione 0823439366
1 reply
8 months ago
Payfast Compliance Failure To Understand Dropshipping Concept
I am developing a Dropshipping business through WooCommerce with software purchased through Alidropship plugin similar to Shopify business model. Registered with Payfast entered all the relevant info upon registration and submitted my Web url, Business name, Bank verification letter, ID etc. Also have answered further compliance type questions like type of products sold etc. Compliance - Cheley Harve/ Ishraaq Salie requesting user agreements and delivery times despite continuely repeating that I am Dropshipping and I will be dealing with many different suppliers. I cannot have contracts with 100 suppliers and delivery times would vary as well. They cannot seem to grasp this and only have robot type responses. I spoke to a lady on New Business explaining this and she informed that there was a form for compliance for for dropping. I have still not received such form. It seems they are trained to give parrot tyoe responses. Very unpleasant experience so far! .
212 replies
9 months ago
Innovation Group - Dreadful Service
Have a scratch and dent policy with this company, which was added onto my WebuyCars policy. A taxi hit my left side whilst I was on my way to work. The damage is minor on the left side of my vehicle. I am claiming this damage via my insurance. I called the Innovation Group and asked if I could claim for minor damages to my paint (Excluding the damage to the left side) ,which was pre-existing when I purchased the car via WebuyCars. I made this crystal clear to the consultant, but they advised me to complete a claim form and submit pictures.They informed me that they have had issues with this type of claim from WebuyCars and they would see what they could do. They then advised me that the repair to the left side had to be completed first and then to send them pictures of the whole car and license disc. This seemed ridiculous and absurd request, as it would mean 2 visits to the paint shop, they had pictures of the damage I was claiming for. Today I receive an email that my claim has been declined because they do not pay for pre-existing damage. They were aware of this when I called 2 weeks ago, but wasted my time, the panel beaters time, indicating that they may entertain the claim. When you call you get transferred and have to keep verifing your information. The consultants just keep giving you policy info and that this call is recorded etc. I would not advise anybody to have a policy with them. Unprofessional, don't listen and it's like talking to a robot, no common sense!
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
7 (50%)
1 Star
6 (42.857142857142854%)