****** managers and undermining black women

I took my Benz for B2 service at Maemo Motors Rustenburg on 22 December 2025. The car was inspected for scratches as always and they took the car

When I came back to collect the car the car was deliberately scratched on the rubbers under the windows and they had flakes to show that it was done recently. I called the acting manager Werner so that he can try to find out what happened, he came to the car and told me that his team only work on the engine. If someone decided to damage the windows there is nothing he can do. I took pictures and videos and send them to Benz head office and they told me they will investigate and the manager at Maemo will only come back on the 8th of January and I have to wait. On the 12th I wrote a follow up email asking why I haven't received any news about the accident

That's when I was called by Mmapaseka on the 12th Maemo Motors to tell me that her manager is back from leave and he said I must bring the car for inspection

I took the car there today driving from Northam to Rustenburg with my diesel to be told that because the car is out of motor plan, I must take it to the panel beater and ask them to order new window rubbers because they will never pay for them. I can go and report at head office or wherever but he will never pay for the damages his team caused.

I feel that the manager is a ****** and if his team damages a white lady's car the matter would have been resolved in December but because I am black he feels that he has the right to talk to me like he want. He is undermining me also because I am a female. If I give you my car without scratches I expect to get it the same way.

I feel that Benz head office is failing me because I asked them why is there an inspection before the service and what happens if they damage your car, they don't have an answer