Seven Seas Pools-Sandton Pool Service
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Unprofessional. What was meant to be a one day job has turned into trech warfare. My garden is dug up and this crowd have failed to come back to complete the job. Please don't fall into any of their traps. We were told the suction line needs to be replaced. This was not the case and one jet housing was leaking. 2nd quote (after been quoted for the incorrect work) was 500% more. Then the supervisor told us we have been over quoted and the actual works required would amount to X. We moved on amount x, paid partial for material and the job was botched. The replaced jet leaks more than the old one. They went AWOL and the owner, Johan, doesn't take any of this seriously. Empty promises from all of the people at SSP.
1 reviews | Active since Jan 2020
Unprofessional. What was meant to be a one day job has turned into trech warfare. My garden is dug up and this crowd have failed to come back to complete the job. Please don't fall into any of their traps. We were told the suction line needs to be replaced. This was not the case and one jet housing was leaking. 2nd quote (after been quoted for the incorrect work) was 500% more. Then the supervisor told us we have been over quoted and the actual works required would amount to X. We moved on amount x, paid partial for material and the job was botched. The replaced jet leaks more than the old one. They went AWOL and the owner, Johan, doesn't take any of this seriously. Empty promises from all of the people at SSP.
1 reviews | Active since Jan 2020
Mosaic tiles falling out, shocking workmanship, terrible job and they won't come back and fix it. Johan and Natasha will duck and dive, only respond to communication properly when they want money. Stay far away.
1 reviews | Active since Jan 2020
Written on behalf of a friend: Terrible experience using Seven Seas Pools. Initially I was told that the pool would take 2 weeks to complete. It was finished in over 5 weeks but was done poorly. Pipes exposed above the ground, the pool has been built up above the initial level of the ground. There is a leak that is yet to be fixed and a hole has been left for two weeks where they dug to try and fix the leak which has still not been done. Johan got aggressive with me when I told him that the job has not been done nicely. Shocking.
1 reviews | Active since Jan 2020
Written on behalf of a friend: Terrible experience using Seven Seas Pools. Initially I was told that the pool would take 2 weeks to complete. It was finished in over 5 weeks but was done poorly. Pipes exposed above the ground, the pool has been built up above the initial level of the ground. There is a leak that is yet to be fixed and a hole has been left for two weeks where they dug to try and fix the leak which has still not been done. Johan got aggressive with me when I told him that the job has not been done nicely. Shocking.
1 reviews | Active since Jan 2020
We have had the pleasure of dealing with this pool company for a while now and have been extraordinarily satisfied with the professional and pleasant way in which they have always treated us. We can definitely recommend them to everyone who is looking for anything to do with their pool.
1 reviews | Active since Jan 2020
We have had the pleasure of dealing with this pool company for a while now and have been extraordinarily satisfied with the professional and pleasant way in which they have always treated us. We can definitely recommend them to everyone who is looking for anything to do with their pool.
1 reviews | Active since Jan 2020
We moved into our home 4 months ago and low and behold, it appeared like our pool motor died. Our home assurance company sent out a fellow named Johan from Seven Seas Pools. He came to the door, introduced himself and then I met him over by the pool equipment to discuss the problem. Johan was very professional, easy to talk to and finally explained it was the seal and propeller. He didn't have the parts so he asked if he could run out and get them - of course I said yes. Johan returned, installed the brand new parts with explanation along the way, I do not know about anyone else with this company, but he was outstanding
1 reviews | Active since Jan 2020
We moved into our home 4 months ago and low and behold, it appeared like our pool motor died. Our home assurance company sent out a fellow named Johan from Seven Seas Pools. He came to the door, introduced himself and then I met him over by the pool equipment to discuss the problem. Johan was very professional, easy to talk to and finally explained it was the seal and propeller. He didn't have the parts so he asked if he could run out and get them - of course I said yes. Johan returned, installed the brand new parts with explanation along the way, I do not know about anyone else with this company, but he was outstanding
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