Sevens Umhlanga

Purchased a lounge suite on 25 March 2023. Was told that delivery will take three weeks as the impression was given that the suite is imported.

14 April 2023 I was informed that they cannot offload the containers at the port due to the strong winds. 17 April 2023 I was informed that they cannot deliver due to protests at the Durban Port on 16 April 2023. 18 April 2023 no delivery. 19 April 2023 I am informed that the container is on its way to Johannesburg to offload. I enquired why is it on its way to Johannesburg as the delivery is in Durban at Scottburgh? Only then I was informed THAT THE SUITE HAS BEEN IN JOHANNESBURG ALL ALONG!!!

They advise that they use a shipping company ONCE A MONTH to ship orders!!!! Later the same evening I am informed that the shipping company has not finished offloading or loading the container, so guess what, no delivery on 20 April 2023 either!!! You pay an additional hefty amount for delivery only so that they can save on shipping costs and purposefully delay your order FOR A MONTH just because they ship orders once a month!! This is not communicated to you when you make your purchase!!! So for almost a week, every day a different excuse for no delivery!! This is how you treat your cash paying customers, and for one of the most expensive suites in the shop as well! What will the excuse be tomorrow?! #NoDelivery #PoorService #Sevens