Seymore Du Toit & Basson Attorneys
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We received weekly updates of the transfer of the property we had just bought. This is the luxury you will never get from some attorneys. Thanks to Adel and her assistant for the smooth transfer even though the municipality had a better share of delays from their side.
1 reviews | Active since Jan 2020
We received weekly updates of the transfer of the property we had just bought. This is the luxury you will never get from some attorneys. Thanks to Adel and her assistant for the smooth transfer even though the municipality had a better share of delays from their side.
1 reviews | Active since Jan 2020
On the 5th April I made an internet transfer of R86 000 into account N Account number 118 711 2763, Nedbank. This was a deposit I made for the house I’m in the process of purchasing. This money was a loan taken from Capitec which was transferred into my FNB account. On 9th April I got a call from FNB trying to confirm the account number I used to when I deposited the money. I was then advised to get the attorney that I was using on the line and confirm that account number. I was unable to get hold of Alda that I was communicating from the attorney and advised FNB. The lady on the line from FNB told me she has Nedbank on the line and wants to know if I authorized the payment. I tried to find out what was the problem and could not get a straight answer from her. She advised me to confirm the details and someone else will call. In the meantime I managed to confirm the bank account number from Stella at Seymore Du Toit & Basson which was Nedbank, account number 146 812 7934. When I heard Stella repeat this account number to me I was horrified at what I was listening too. I immediately contacted FNB to report fraud. I was then advised to report the matter and get a case number which I did. CAS78/04/2019 My concerns are as follows: • when I called the attorney’s office to speak to Alda, I was not informed she is not at work. I was just transferred to Stella. • Stella was not helpful and said that Alda sent everything and was not willing to go the extra mile to assist me further. • The next I called Seymore Du Toit attorney again asked to speak to Alda, again transferred to Stella with nobody informing me they transferring me to Stella. • I then told Stella I cant speak to her as she was unhelpful in this matter of fraud and I don’t know who to speak too. She then said she will get the Director to call me. • I got a call then from Jan, who made me tell him everything that happened and then said he is looking into the matter with the police. • Jan called me back a couple minutes and tells me its all my fault because my emails was hacked. The email Alda was getting correspondence from was rishi.ramsumar@email.com that was not my email that I was using the email address was rishi.ramsumar@gmail.com why did Alda not see she was sending these emails to the incorrect email address. I did not receive those emails. • During all this still no explanation of where Alda is. • The following day I get another from someone else from the attorney’s office saying Jan is not available but he is seeing to this matter. • Then everything goes dead from the attorney and I don’t hear from anyone. I was in contact with my estate agent Rachel who informed me that the attorney must he able to help me. Unfortunately everyone washed they hands off my case. Then a couple weeks later Jan calls me, with a high pitched voice saying why am I saying nobody is doing anything. I explained is was the truth. They wanted to know when I am going to pay the deposit again for the house. I already lost R86 000 WHERE WAS I GOING TO GET THE MONEY FROM. I informed Jan I don’t have the money. He told he will waiver his fees. I asked him to put in on email. Till date he has not done that. I get an email from Mariette Steyn from the attorney to query about payment. I replied her email with this response “ As per telephonic conversation with Mr Jan Du Toit, he was going to forward me an email advising on an amount that he can waiver. Till date I have not received that email. Unfortunately I do not have any money to pay another deposit and have been to consultanting my lawyer to discuss a way forward, who will contact you soon. • • She then replies my email saying she received my email and will await correspondence from my attorney nothing about the waiver. • Eventually I could not take this anymore and asked Mariette how I terminate this contract. • I got a response that the Seller signed forms and sent to my estate agent. • I got the forms but it was not signed by the seller , which I signed. • I asked Mariette to send me a copy of the terminated contract. Mariette send an email to Alda (miraculous appearance) • To my shock I get termination letters one signed by the seller and the other signed by me. Please see attached Termination of agreement. (is this how attorneys do business) they don’t even inform clients of this unprofessionalism. Seymore Du Toit & Basson (this is disgraceful company ever). They are useless and are at fault and put all the blame on me. Makes me wonder who is behind all this. Kind regards Lerusha
1 reviews | Active since Jan 2020
On the 5th April I made an internet transfer of R86 000 into account N Account number 118 711 2763, Nedbank. This was a deposit I made for the house I’m in the process of purchasing. This money was a loan taken from Capitec which was transferred into my FNB account. On 9th April I got a call from FNB trying to confirm the account number I used to when I deposited the money. I was then advised to get the attorney that I was using on the line and confirm that account number. I was unable to get hold of Alda that I was communicating from the attorney and advised FNB. The lady on the line from FNB told me she has Nedbank on the line and wants to know if I authorized the payment. I tried to find out what was the problem and could not get a straight answer from her. She advised me to confirm the details and someone else will call. In the meantime I managed to confirm the bank account number from Stella at Seymore Du Toit & Basson which was Nedbank, account number 146 812 7934. When I heard Stella repeat this account number to me I was horrified at what I was listening too. I immediately contacted FNB to report fraud. I was then advised to report the matter and get a case number which I did. CAS78/04/2019 My concerns are as follows: • when I called the attorney’s office to speak to Alda, I was not informed she is not at work. I was just transferred to Stella. • Stella was not helpful and said that Alda sent everything and was not willing to go the extra mile to assist me further. • The next I called Seymore Du Toit attorney again asked to speak to Alda, again transferred to Stella with nobody informing me they transferring me to Stella. • I then told Stella I cant speak to her as she was unhelpful in this matter of fraud and I don’t know who to speak too. She then said she will get the Director to call me. • I got a call then from Jan, who made me tell him everything that happened and then said he is looking into the matter with the police. • Jan called me back a couple minutes and tells me its all my fault because my emails was hacked. The email Alda was getting correspondence from was rishi.ramsumar@email.com that was not my email that I was using the email address was rishi.ramsumar@gmail.com why did Alda not see she was sending these emails to the incorrect email address. I did not receive those emails. • During all this still no explanation of where Alda is. • The following day I get another from someone else from the attorney’s office saying Jan is not available but he is seeing to this matter. • Then everything goes dead from the attorney and I don’t hear from anyone. I was in contact with my estate agent Rachel who informed me that the attorney must he able to help me. Unfortunately everyone washed they hands off my case. Then a couple weeks later Jan calls me, with a high pitched voice saying why am I saying nobody is doing anything. I explained is was the truth. They wanted to know when I am going to pay the deposit again for the house. I already lost R86 000 WHERE WAS I GOING TO GET THE MONEY FROM. I informed Jan I don’t have the money. He told he will waiver his fees. I asked him to put in on email. Till date he has not done that. I get an email from Mariette Steyn from the attorney to query about payment. I replied her email with this response “ As per telephonic conversation with Mr Jan Du Toit, he was going to forward me an email advising on an amount that he can waiver. Till date I have not received that email. Unfortunately I do not have any money to pay another deposit and have been to consultanting my lawyer to discuss a way forward, who will contact you soon. • • She then replies my email saying she received my email and will await correspondence from my attorney nothing about the waiver. • Eventually I could not take this anymore and asked Mariette how I terminate this contract. • I got a response that the Seller signed forms and sent to my estate agent. • I got the forms but it was not signed by the seller , which I signed. • I asked Mariette to send me a copy of the terminated contract. Mariette send an email to Alda (miraculous appearance) • To my shock I get termination letters one signed by the seller and the other signed by me. Please see attached Termination of agreement. (is this how attorneys do business) they don’t even inform clients of this unprofessionalism. Seymore Du Toit & Basson (this is disgraceful company ever). They are useless and are at fault and put all the blame on me. Makes me wonder who is behind all this. Kind regards Lerusha
1 reviews | Active since Jan 2020
I bought a house and was contacted by them to appoint them as my attorneys by Carlia from their Nelspruit offices. Some defaults were found at the house after offer to purchase was signed. Jan Hendrik took over the deal and he is the most unhelpful person I have ever dealt with. They were also the seller's appointed attorney and just looking after the seller's interest and not me as the buyer. I will never use their services in my life again.
1 reviews | Active since Jan 2020
I bought a house and was contacted by them to appoint them as my attorneys by Carlia from their Nelspruit offices. Some defaults were found at the house after offer to purchase was signed. Jan Hendrik took over the deal and he is the most unhelpful person I have ever dealt with. They were also the seller's appointed attorney and just looking after the seller's interest and not me as the buyer. I will never use their services in my life again.
1 reviews | Active since Jan 2020
<p>I am being harassed by phone calls ans sms regarding a bought Truworths account which has been paid in full in 2012 already. These attorneys has nothing better to do than buy ****py and incorrect data from companies like Truworths. This has been going on for the last year and a half. I have forwarded all the necessary documentation to their agents I spoke to on three different occassions. They want to force you to fax the documents as they dont have e-mail facility what sort of company is this. I call their customer service department on ********** and no one ever answers. What did your agents do with the proof I e-mailed them. Is your process not to update the clients record when said documentation is received, for the one does not know what the other has done or is your systems so outdated that the stuff get lost in cyberspace. I have a bad credit rating because of this and I have had enough of this. My livelyhood is being affected negatively as I have poor credit scoring because of this reflecting on my credit report. Please remove me from your records as well as from the credit file. I would like to be contacted by MBD Attorneys so that I can forward the documentation to them in order for them to update their system and to stop harassing me. Surely the consumers have rights so please stop this harassment. I can be contacted on ********** 290 . CONTACT ME TODAY!!!!!!.</p>
1 reviews | Active since Jan 2020
<p>I am being harassed by phone calls ans sms regarding a bought Truworths account which has been paid in full in 2012 already. These attorneys has nothing better to do than buy ****py and incorrect data from companies like Truworths. This has been going on for the last year and a half. I have forwarded all the necessary documentation to their agents I spoke to on three different occassions. They want to force you to fax the documents as they dont have e-mail facility what sort of company is this. I call their customer service department on ********** and no one ever answers. What did your agents do with the proof I e-mailed them. Is your process not to update the clients record when said documentation is received, for the one does not know what the other has done or is your systems so outdated that the stuff get lost in cyberspace. I have a bad credit rating because of this and I have had enough of this. My livelyhood is being affected negatively as I have poor credit scoring because of this reflecting on my credit report. Please remove me from your records as well as from the credit file. I would like to be contacted by MBD Attorneys so that I can forward the documentation to them in order for them to update their system and to stop harassing me. Surely the consumers have rights so please stop this harassment. I can be contacted on ********** 290 . CONTACT ME TODAY!!!!!!.</p>
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