I will NEVER buy from this company again.

There is absolutely nothing that I would recommend about this company. I paid for a sail; it was delivered - but it was completely the wrong size. Took them another week to let me know that I must send the incorrect sail back to them “at my convenience” (and cost, I presume. Wouldn't know, they don't bother responding to me) for them to resize it. This after I have stressed to them that I need this sail urgently for my wedding. I am still waiting for feedback from them regarding a refund, as I am now sitting with a useless sail. They just don’t bother responding. DO NOT use this company - their customer service (and obviously their attention to detail and overall willingness to provide a decent product) is zero. If you're in the market for a shade sail, do yourself a favour and buy one of the ready-made, big name ones at Builders. I know that this company also supplies to certain other retailers, but I will most certainly make an effort to avoid them when I do now go and buy a shade sail. Pay a few rands more for a sail that you can actually use.