Bad experience and no delivery

I requested a quote from Mr. Shakil Farooq last year for wedding photography package. My wife and I accepted the quote and paid 75% of the payment. After the wedding, we received a few pics online. We then proceeded to pay the remaining 25% of the payment, as requested. At this point matters took a wrong turn, we struggled to get in contact with Shakil. We eventually got the wedding photography and video, on a few discs. We had to select pics for our album, in which Shakil will format and send to printing (all in which will take up to 20 days and with our consent). We did what was instructed by him and sent the selected pics. After this, we could not get hold of Shakil to follow up on the album at all, many e-mails, whatapps, messages and phone calls were made to get hold of him... Today we are 5 months married and still without a wedding album that we paid for and was promised and a video we not totally satisfied with. We honored our obligations fully towards Shakil and he did not, he totally ignores us now and has left this whole wedding photography experience in a bad taste. We are extremely disappointed in him and how he is conducting his business!