DISGUST/SCANDALISE

I decided to book a last minute break away for 2023. payment was done online and money taken from my bank account. on arrival, Leonard the caretaker was uncomfortable as he had no accommodation available for us (2 bedroom, sleeping 4), but showed us the room that was advertised on booking.com anyway. This establishment is NOTHING as advertised. from blood stained bedding, to molud in the bathrooms, dirty toilet, and definitely not a 2 bedroom. the mountain view mentioned, might be visible if you get onto the roof. The braai facility is in shambles, not a functioning braai in sight. The pool area is an empty jacuzzi, when we asked about it, we were told that they can fill it up but is to functioning as we can use that as a swimming pool. This establishment is rated 4 stars. I have all the photos to prove the disgusting state of this place. my next stop in department of tourism. It's a pity i cannot post the photos and video here for all to see