SHOCKING and unpleasant experience at Shangrila Innibos lodge

The lodge fell far below our expectations, as it appeared to lack basic upkeep and adequate amenities. The rooms were cramped and poorly equipped - for instance, the TV was an outdated small square monitor mounted on the wall, while the dishes were kept in a flimsy plastic basket that was hardly suitable for dining in. The bedding looked old and worn, with the duvet inner not even fitting the casing properly. To make matters worse, there was no cellphone or wifi signal within the rooms, and the neighbours were blasting their music at a deafening volume. As the lodge was located near a road, the noise from passing cars only added to the discomfort. Essentially, this place did not offer the peaceful and relaxing atmosphere that one seeks when trying to escape the city. We stayed for only one night and were eager to leave the next morning. Low class

Replying to the owners comment: It appears that certain individuals and locations may hold lower expectations. Our recent weekend getaway was not due to a lack of financial resources, but rather, it was graciously gifted to us. Please do not be narrow-minded in assuming that we are incapable of affording our own high-end retreats. In fact, we are fortunate enough to have the means to indulge in luxurious and upscale destinations. Moreover, if there are individuals who are unable to finance such endeavors, it may be because of the subpar and inexpensive amenities offered at your lodge.

When my husband finally managed to get a one bar signal on his phone, he attempted to contact you regarding the noise disturbance but was advised to wait it out.

With regards to going through a tough time, it rather seems that your lodge is the one facing difficulties and going through a hard time.

Rather than criticizing your clients on things you sucked out your thumb and know nothing about, it may be more beneficial to consider their feedback and use it to improve your lodge.