Active since Jul 2017
7
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Reviews
7 reviews20 months ago
Reference Number: 24119434 Excellent and sufficient service from Phatiswa Zaku
Reference Number: 24119434 Excellent and sufficient service from Phatiswa Zaku. She assisted me with friendliness and promptly returned my calls every time I left a message. Her professionalism and attentiveness truly made the experience seamless and pleasant.
53 replies
36 months ago
Happy with excellent customer service
I have had the pleasure of being a customer of CentraCom for around a year and I am consistently impressed with their reliable service, prompt follow-ups, and updates. Their commitment to delivering excellent customer service is truly appreciated, and I also find their prices to be very reasonable. I would like to extend a special thank you to Betty for providing such great service. Your efforts are truly appreciated.
53 replies
36 months ago
SHOCKING and unpleasant experience at Shangrila Innibos lodge
The lodge fell far below our expectations, as it appeared to lack basic upkeep and adequate amenities. The rooms were cramped and poorly equipped - for instance, the TV was an outdated small square monitor mounted on the wall, while the dishes were kept in a flimsy plastic basket that was hardly suitable for dining in. The bedding looked old and worn, with the duvet inner not even fitting the casing properly. To make matters worse, there was no cellphone or wifi signal within the rooms, and the neighbours were blasting their music at a deafening volume. As the lodge was located near a road, the noise from passing cars only added to the discomfort. Essentially, this place did not offer the peaceful and relaxing atmosphere that one seeks when trying to escape the city. We stayed for only one night and were eager to leave the next morning. Low class Replying to the owners comment: It appears that certain individuals and locations may hold lower expectations. Our recent weekend getaway was not due to a lack of financial resources, but rather, it was graciously gifted to us. Please do not be narrow-minded in assuming that we are incapable of affording our own high-end retreats. In fact, we are fortunate enough to have the means to indulge in luxurious and upscale destinations. Moreover, if there are individuals who are unable to finance such endeavors, it may be because of the subpar and inexpensive amenities offered at your lodge. When my husband finally managed to get a one bar signal on his phone, he attempted to contact you regarding the noise disturbance but was advised to wait it out. With regards to going through a tough time, it rather seems that your lodge is the one facing difficulties and going through a hard time. Rather than criticizing your clients on things you sucked out your thumb and know nothing about, it may be more beneficial to consider their feedback and use it to improve your lodge.
0 replies
72 months ago
Shaw Academy makes learning easy
Great lectures and lecturers. The course I'm doing is very detailed and thorough and I will absolutely benefit from it in my career. I'm very impressed. If I have 1 negative, then it's the technical issue with the sms and emails about missing classes. Otherwise, I'm a very happy student.
0 replies
72 months ago
Shaw Academy makes learning easy
Great lectures and lecturers. The course I'm doing is very detailed and thorough and I will absolutely benefit from it in my career. I'm very impressed. If I have 1 negative, then it's the technical issue with the sms and emails about missing classes. Otherwise, I'm a very happy student.
0 replies
106 months ago
THIEVES!
<p>COMPLAINT! THIS GUESTHOUSE STEAL FROM PEOPLE. THEY REFUSE TO REFUND US FOR THE ONE NIGHT WE CANCELLED TWO DAYS IN ADVANCE. There are absolutely no cancellation policies on their documents / quotes or invoices. After cancelling the one night I received an amended invoice for one night. Unfortunately we had already paid the 2 nights not knowing we are only going to need one night! This was end of April and we are still waiting!</p> <p>I've made NUMEROUS phone calls and sent MANY emails as reminders. The staff couldn't help me and I had the hardest time getting any information from then regarding the owner. Finally I got hold of the owner (Pieter). He has a new excuse every week! Then he wants to be cheeky and rude over the phone because I ask for OUR money?! <br /> <br />Beware people!</p>
0 replies
106 months ago
Thiefs!
<p>COMPLAINT! WATERFALL GUESTHOUSE #waterfallguesthouse<br />STEAL FROM PEOPLE. THEY REFUSE TO REFUND US FOR THE ONE NIGHT WE CANCELLED TWO DAYS IN ADVANCE. There are absolutely no cancellation policies on their documents / quotes or invoices. After cancelling the one night I received an amended invoice for one night (meaning they accept the change without any disputes). Unfortunately we had already paid the 2 nights not knowing we are only going to need one night! This was end of April and we are still waiting!</p> <p>I've made NUMEROUS phone calls and sent MANY emails as reminders. The staff couldn't help me and I had the hardest time getting any information from then regarding the owner. Finally I got hold of the owner (Pieter). He has a new excuse every week! Then he wants to be cheeky and rude over the phone because I ask for OUR money?!</p> <p>Beware people!</p>
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
2 (28.571428571428573%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)