Shocking service!

This company and it's untouchable owner/director/s are not an honorable lot! More than three months and still no resolve... very frustrating indeed." The saga goes on... Good day Yasser,

Thank you for your e-mail received. The content of the terms and conditions offered by your management team is an insult to my intelligence. May I remind you and your Mr. Peer that since 16 May and to date being 28 August, the subsequent inconvenience and expense I and my business have endured due to the faulty cylinder head purchased from Sharp Auto Parts and the absolute lack of responsibility to resolve the issue timeously is testament to the ethics of the Peer family run business. Other than the three months and counting for a solution to replace/refund the defective part, I was forced to refurbish my original motor at a cost of R47826.20 plus an additional R4950.00 for the instruction from your management team to the engineering works for the dismantle and inspection report of the cylinder head. In a nutshell, I have paid the sum of R129000.00 to get my vehicle running again. Offering me R9500.00 as compensation is a slap in the face. I will be more forthcoming if your Mr. Peer would consider the following: 1) R9500.00 cost of the cylinder head. 2) R4950.00 cost of your management’s instruction for damage report which I paid. 3) R450.00 for cylinder head bolts purchased on INV-DBN-005054 rendered non-reuseable. 4) R2100.00 being 50% of gasket kit and lubricants lost due to faulty cylinder head. Total of R17000.00 would be deemed fair as full and final settlement and retraction of social media comments. Should Mr. Peer/ management team not be in agreeance of the above, I will once again be updating all the social media platforms with your letter of agreement and my comments thereof for the broad public to see.

Kind Regards,