****ed off, funeral policy deducted without permission

I just realized that I have been charged for a funeral cover option 1. I had refused this when I collected my sheet street card in wonderpark last year. I also refused the simcard. What I noticed is that, the sales people will always include it even though you have refused it to make more sales. This is very wrong. I specifically refused. I suggest that you cancel this and refund all the premiums paid. As mentioned, I opened the account at the time because my cash flow was low. I even told the lady that assisted me that I will close the account once is paid up. As you can see, I have never made any purchase again. Why will I be needing a funeral policy? What you are doing is wrong. Refund my all that funeral premiums that I paid. You like ****ming customers. You will never see me at any of your shops again r#bbish