Sheet Street
1.7|709 reviews
RV
Rucresia V
1 reviews | Active since Member
22 Apr 2026, 15:35
TERRIBLE ONLINE SERVICE
I placed an order for two butler trays, and they only delivered one. After I informed them it was a huge back and forth, with the store claiming they sent two trays. I’ve sent countless emails, and eventually the manager called me to tell me my refund will be processed. However when I called I was told refund is unsuccessful, and now my emails go unanswered. I will escalate this with CGSO, since it’s been over 2 weeks of unresolved back and forth. Your online service is the worst.
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Replies (1)Sheet Street's replyOfficial
28 Apr 2026, 07:38Hi Rucresia Venacio
We sincerely apologize for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Sheet Street
We sincerely apologize for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Sheet Street
Best regards,
Sheet Street's reply28 Apr 2026, 07:38
Official
Hi Rucresia Venacio
We sincerely apologize for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Sheet Street
We sincerely apologize for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Sheet Street
Best regards,