Day light ******* 😡

Very appalled with how this company *****s from us as customers.... Which I know it's a disturbing matter because that is an unfair treatment as that would be considered theft. I did a laybuy of 2 pairs of shoes separately, managed to release the first one and then lost track of time to actually release the second one. Today I walk in to take back the money after being phone that it has expired.. To my surprise, of the R700 that I had put in as a laybuy.. I was told that I'll only be getting back only R200. They told me that their company will be keeping my entire R600 for cancelation, which wasn't explained when I was doing the laybuy coz I wouldn't have made the laybuy to begin with. I'm am honestly disgusted at how they this company robs people of their hard earned money and I'm glad that I'll never ever set foot at any of their branches.