Shoebox Online
3.8|172 reviews
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aK
amanda K
1 reviews | Active since Member
07 Mar 2026, 07:56
Order delayed
I made an order on the 1st March and there has not been any update.Tried to track my order but there has not been any update no movement.I ordered 6 pair of shoes.I am disappointed and I have sent an email to customer service but no response.Can someone give me an update of my order!!!
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Replies (106)aK
amanda K's updateReviewer Update
09 Mar 2026, 07:00MY ADVISE TO YOU IS TO CHANGE A COURIER COMPANY AND STOP USING DPD LASER COMPANY BECAUSE FOR SOME REASON THERE ARE TOW NAMES ON THE PARCEL MY NAME AMD SOMEONE ELSE WHO ORDERED THE SAME ITEMS AND FIND IT SO FALSE, I AM NOT HAPPY AT ALL!!!!!!!THAT PARCEL SUPPOSE TO HAVE BEEN DELIVERED TO ME BY NOW AND ITS A WEEK THAT ORDER HAS BEEN MADE.
aK
amanda K's update09 Mar 2026, 07:00
Reviewer Update
MY ADVISE TO YOU IS TO CHANGE A COURIER COMPANY AND STOP USING DPD LASER COMPANY BECAUSE FOR SOME REASON THERE ARE TOW NAMES ON THE PARCEL MY NAME AMD SOMEONE ELSE WHO ORDERED THE SAME ITEMS AND FIND IT SO FALSE, I AM NOT HAPPY AT ALL!!!!!!!THAT PARCEL SUPPOSE TO HAVE BEEN DELIVERED TO ME BY NOW AND ITS A WEEK THAT ORDER HAS BEEN MADE.
Shoebox Online's replyOfficial
09 Mar 2026, 08:44Hi Amanda, apologies for this! We will sort this out immediately.
Best regards,
Shoebox Online's reply09 Mar 2026, 08:44
Official
Hi Amanda, apologies for this! We will sort this out immediately.
Best regards,