1 reviews | Active since Member
I got a voucher with the intent to build on this to purchase a pair of boots. A year later prior to expiry when i went back , i was told they no longer use THAT particular voucher , they will need to find it on the system to check validity. I waited for a call which never came , upon me following up still nothing was done . Long story short , the staff at the warehouse are slow and dont offer much help , barely a smile to customers that walk in. Im sitting with a voucher worth R1000 of MY money that i couldnt spend at your store because of your system changes and ineffieciency to keep tabs on your voucher system. I literally gave you R1000 of my money for nothing. How can this be resolved because im not even sure i want to purchase anything from your brand anymore.