The worst online store I've ever dealt with.

This is the worst online store I've ever dealt with. In fact, I've never had one problem with any of the other online stores I've bought from. Bad service, you have to force communication out of them, their links never work, tracking your parcel is impossible, they ask double the price for the same item (wish I saw this sooner) and then I get an email saying that I have to pay any additional custom fees when the dress arrives. I have asked them numerous times to pay back my money, but I get flat-out ignored. You wait forever for your parcel (I've been waiting for almost a month), where (for example), I bought shoes from heels2heaven on Friday the 12th of Feb and ETA is 18th / 19th of Feb and it's imported from the States! Plus no nonsense about additional charges! Can we please try put this store out of business? I'm going to complain on as many sites as possible.