Shosholoza Meyl's inhumane treatment of passengers

I would like to give you my opinion on Shosholoza Meyl, which I took on 30 March 2025 from Durban, arriving 31 March. I am sorry if it offends you, but I need to give my honest opinion.

I am extremely disappointed. Food and water are basic human necessities that Shosholoza Meyl should have provided. I took my own food and drinks, but the food ran out and one cannot exactly shower out of a single 1.5 litre bottle of water, which is what they provided. Even at Ladysmith a Transnet manager offered them water for their tanks, but they refused. The only thing they had on board to eat, was bacon & egg toasted sandwiches. Did the passengers seriously have to eat that for 24 hours?

When we were kicked off the train without ceremony, at Union Station just before Germiston, the Prasa combi drove around Germiston in circles for an hour, sometimes through taxi ranks. I do not know why the driver did that. It only stopped once to drop passengers. Thank goodness my children did not have to experience what I did.

Despite being an avid train ***** for years, I will not easily take Shosholoza Meyl again, if ever. They simply lack the ability to provide a service.

I tried an experiment by taking the Shosholoza Meyl and the results are loud and clear.