Do not use this event company

So as most of you know I got married last week Saturday. My deco was done by Shubone

I paid for everything well in advance the owner Kay promised me the wedding of my dreams instead it was a disaster.

Deco was supposed to be done at 11 and at 10:30 she was no where to be seen ? we called and called no answer. After a while she answers saying she is bathing and I shouldn't worry she has team they will be done before 11

When the team of 4 people arrive at 11:20 okay fine. I go to her and give her a piece of my my mind. Lady says ull shout at me later ✋with an attitude. I mean I paid her In full mind you. So I let her be as long as it's my dream deco rite!!

Wrong, she didn't bring the 12 pieces of carpet I paid for she brought 3 for the space, only the front tables were covered .the stretch tent I hired wasn't the one she brought it didn't fit the people and the entrance we discussed was non existent ,it wasn't there . The utensils 70% rusted couldn't be used. She didn't bring anything to decorate the stage I had to get my material and decorate the stage. my brother had to go and buy 2 wooden fences to make it look nice. I asked her for dance floor and no dance floor to be seen. We hired 10 extra tables she bought 6. All her chairs were dirty. Then she charged me a cleaning fee she didn't clean anything my family cleaned in area.

We did a walk through of the area so she can see what I want.I paid for everything but nothing was done as discussed.

I called the lady about refund she tells me we stole her stuff ? but she cannot say which. I asked her to send me a list one week later still waiting for it.

She is unprofessional and she treated me like she was doing her a favour.Till today she doesn't answer my calls or reply to my messages about refund.

KAY Ruined my wedding. My once in a life time. I can never get it back

I REGRET...

Do not use shubone for any of your events please spread the word.