Terrible service and attitude. Deposit not paid!

I am writing this report because I told Kay on 7 December that if I did not receive my deposit that day I would take to Hello Peter. Shubone were to deliver 250 Tiffany chairs to my event the morning of Friday 27 Nov. <br> <br> By 3pm they were still not there. I assumed they had taken my money and run because:<br> 1. I read other reviews on Hello Peter<br> 2. The lady manning the landline put the phone down on me twice and then took the phone off the hook!<br> 3. None of the other phone lines worked.<br> <br> I was in a panic trying to organise other chairs two hours before my event started. I had no one to contact. My husband drove to their address & found someone else waiting there for draping! The chairs were delivered half an hour before the event started. The man delivering was unbelievably rude and refused to put the cushions on the chairs. Late delivery. Zero contact. Refused to set up when delivered late and now I STILL have not been paid back my deposit!!<br> <br> As an event organiser I have NEVER dealt with such terrible service.