SS
Shutterway Stylish Security
Unclaimed Business
SS
Shutterway Stylish Security
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Corrie S
1 reviews | Active since Jan 2020
12 May 2020, 10:09
Apparently you have to double check your invoice yourself, as their admin department can’t do this, and will try charge you 6 months later for their mistake .
I spent R41 000 on security gates with Shutterway. Now 6 months later, I recommended to my Mom that she ask them for a quote, to compare them to other security companies. She then asked them how much additional cost would a lockable doggie door cost, as I have one in my passage. Upon looking up the cost on my profile with Shutterway they SUDDENLY realized 6 MONTHS LATER that they had not added this cost to the invoice, which I had paid the day I received it. Now 6 MONTHS LATER I have received an invoice asking for payment, after them admitting that THEIR admin department was in the wrong and “forgot” to add the cost. And also a snotty remark in the email received from André Holland stating that ..quote “ YOU CAN THANK YOUR MOM’ !! So they are admitting that the only reason they suddenly noticed the mistake made by them was because of my recommendation to my mother, and now they expect payment for their mistake made 6 months ago.
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Corrie S
1 reviews | Active since Jan 2020
12 May 2020, 10:09
Apparently you have to double check your invoice yourself, as their admin department can’t do this, and will try charge you 6 months later for their mistake .
I spent R41 000 on security gates with Shutterway. Now 6 months later, I recommended to my Mom that she ask them for a quote, to compare them to other security companies. She then asked them how much additional cost would a lockable doggie door cost, as I have one in my passage. Upon looking up the cost on my profile with Shutterway they SUDDENLY realized 6 MONTHS LATER that they had not added this cost to the invoice, which I had paid the day I received it. Now 6 MONTHS LATER I have received an invoice asking for payment, after them admitting that THEIR admin department was in the wrong and “forgot” to add the cost. And also a snotty remark in the email received from André Holland stating that ..quote “ YOU CAN THANK YOUR MOM’ !! So they are admitting that the only reason they suddenly noticed the mistake made by them was because of my recommendation to my mother, and now they expect payment for their mistake made 6 months ago.
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Janine B
1 reviews | Active since Jan 2020
1 Nov 2016, 07:35
Stylish Security and Service
<p>I experienced fantastic service from Shutterway. Their business flow and communication works very well. From the initial call out to the final payment I was kept informed each step of the way. Congratulations and well done on a brilliant product and fantastic service. I appreciate it.</p>
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|Replies (0)JB
Janine B
1 reviews | Active since Jan 2020
1 Nov 2016, 07:35
Stylish Security and Service
<p>I experienced fantastic service from Shutterway. Their business flow and communication works very well. From the initial call out to the final payment I was kept informed each step of the way. Congratulations and well done on a brilliant product and fantastic service. I appreciate it.</p>
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
6 May 2016, 09:25
Security with style
We've just had a security gate fitted by a team from Shutterway. What a great experience! The team of two young men were superb in the execution of their job, as well as in their customer relations. The gate is beautiful. In fact, I overheard a neighbour refer to it as "a statement door", which it sure it. So good to get a quality product, as well as excellent service. Well done!
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Anonymous
1 reviews | Active since Jan 2020
6 May 2016, 09:25
Security with style
We've just had a security gate fitted by a team from Shutterway. What a great experience! The team of two young men were superb in the execution of their job, as well as in their customer relations. The gate is beautiful. In fact, I overheard a neighbour refer to it as "a statement door", which it sure it. So good to get a quality product, as well as excellent service. Well done!
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Replies (0)