Secunda mall, Ntombi, pathetic service

Went to Signature Secunda Mall. Was served by a tall lady who said her name is Ntombi, according to the slip consultant 2394. Firstly when we entered and I saw her I even wanted to leave due to a previous incident with her bad attitude. When we entered they were mopping 1 hour before closing time staring at us as if the cat carried us in. She gave false information regarding specials and wasnt even keen to tell us the available specials. We bought stuff for R5000! When paying she had an issue with us paying cash and said in future if we need to buy so many things we should come earlier. Although we already left the shop 10 minutes before closing time. When I told her that with all her issues I will not go to the shop whenever I see her there her response was: "feel free" Usually I am served by a short lady, which I think is a manager, but unfortunately I dont know her name. She is so friendly and helpful and always willing to assist. I kindly request a response from signature regarding this issue.