Very poor service at Silverlakes Laundry & Keycutting

Very poor poor service - Went there to do key cutting , had to return 3 times and the key cutter still couldn't get it right , the key could only open from the inside and couldn't open from the outside. What was sad was that after I drove there 3 times to give the key cutter a chance to get it right , eventually I went back the 4th time to request for my refund and he refused to give me back my money saying i must bring the proof of payment.