Unprofessional rental agent

Our agent Marietjie gave us a filthy house to move into. I asked her a week before we moved in to please make sure the house will be clean as my husband recently had a heart attack and does not need the extra stress, well that was ignored (she had 6 weeks) i went to herboffice to ask why the hpuse was not cleaned and she told me with a smerk on her face that the owner was supposed to do it. I was alone to handle this move in to a dirty house as my husband was in hospital as he had a heart attack. My 3rd night in, with my two lottle kids, without my husband , and a front door that is broken and does not lock to this day. Our power was cut at the main, switch was cut off, someone came through and put in a new switch and it wasnt city power who came through, it was someone in a white BMW. Mmmm, now 3 months in and the house has not be completed in issues the agent promised would be fixed before we moved in. Front door still does not even lock and leaking toilet, among other things. Reported weeks ago.

When we moved in, agent told us the owner is in government and has app**** for pre paid electricity and told me twice infront of a witness that the electricity is on the owner until the prepaid is sorted out, 3rd month she bills us for the power without notice buy a snotty conversation between her and the owner about us. I have no issue to pay for electricity at all but dont tell a person one thing, twice and then change your mind with out telling us and make us the bad guy for querying on it. Thus agent plays the tenant and the landlord up againt one another.

No mention about the broken items in the house to be sorted out but whining about ****s on the pavement YET they do know my husband had a heart attack and had to have a stent put in recently and THEY gave us a filthy house and an unkept garden with garden refuse all over the place. They dont tell you that we have fixed and repaired alot of things that were not on the snag list.

The agent is very unprofessional as she also recorded her conversation with the owner and shared it with us and we heard his moaning about ****s on the pavement and told her that we must leave, even though we have kept our side on the contract.