Simola not friendly and em pathetic

So I went for a round of golf at Simola Golf Course on Saturday, 26 April 2025, with a golf group.

In the morning, as I exited the Pro Shop, I slipped and fell on the small downhill outside the entrance/exit, resulting in injuries to my right shoulder, lower back, both elbows, right wrist, and pinkie finger. My Samsung S24 FE device was also completely damaged and rendered inoperable. One of the outside staff members standing nearby appeared to be grinning rather than offering assistance. I immediately suggested placing signage to warn patrons of the slippery conditions and providing a mat for safety. Following the incident, I proceeded to breakfast at the halfway house with Francois Haasbroek and Lukas. After breakfast, I reported the matter to the Pro Shop, where a staff member assured me they would notify the Club Pro on duty. The Club Pro then informed me that the manager on duty needed to be involved. Despite nearly 40 minutes passing since my fall, no signage or mat had been placed in the affected area.

The hotel manager later expressed her apologies, stating that Simola could not accept responsibility since the fall occurred outside the building. She told me that vomit had been cleaned from the area earlier at around 8h30 and my incident occurred after 10am, so that could not have been the cause of my fall. To me the cleaning process evidently left the surface slippery, leading directly to my accident. She herself said it would dry up as the sun came out. So wet stayed wet, it didn't dry. Where is their health and safety knowledge seeing that no warning signage was posted at the time, despite the clear potential hazard especially since she says the area is part of their daily inspection and they had no incidents before. I heard that others also slipped in the same location, guys from the group I was with.

Only after I reported my fall was signage placed and a mat provided—a full 40 minutes after my accident, which was far too late in my case.

So just want to extend a warning to Simola patrons, be extremely careful of where an incident occurs, because they clearly do not empathise and do not accept any responsibility and will not offer any sign of good faith. Just, sorry but it was your own fault but please come again so we can have more of your money.

But it is what is is, no worries to fight for what you think is right and ethical behaviour.