Insurance Claim - Burst geyser replaced next day.

Our geyser burst, I contacted Standard Bank Insurance, fully prepared to wait weeks with it being mid December. The guys from Simply First Plumbing called and made an appointment with me, and came out within a couple of hours. They saw the geyser had burst and was under Warranty, they arranged with the manufacturer to get guys in the next day and swapped it out with a brand-new one, that was an upgraded design to address the fault in the previous one. From first contact to getting a replacement up and running it was hardly 24 hours. Thanks so much, I am very impressed.