Active since Jun 2016
B2B Hint have violated the POPI Act and displayed our personal data online for the world to see. I have requested they remove it, to which they are holding it ransom for a fee of $99 (R1800). They have been reported to CIPC, as well as the Information Regulator. I am unable to do any more on my own, but if all the business owners who have had their private information shared, we can take B2B Hint on together. There is a Fine of R10 Million, or 10 Years in prison for the owner of B2B Hint, if he does not remove our private data.
I put my claim through on 30 Jan, they made me jump through a hundred hoops and get 3 quotes on every single piece of my vehicle that needed to be repaired. Most repair shops charge you for an inspection and a quote, I reached out to 12 different repair shops. None the less by 3rd Feb I had my 3 quotes, and all the documents together. I follow up once a week with Prime, and get the same response every time "Your Claim is currently under review". I have called no less than 15 times, every single time, there is nobody who is able to assist. They take a message and never call back. Do Better Prime.
My account was verified for years, then out of the blue Payfast makes the account "unverified" I uploaded all the documents they need on 7 Feb 2025 and am still waiting for them to verify my account. All while, my customers cant pay for their services. this has a huge impact on a small business!
Prime 3rd party team have been giving me the run around since 31st January. I submitted all the documents they needed on the 3rd of Feb, and they just keep telling me they don't have a resolution for me. A client of Prime, ignored the rules of the road and drove into me, I have spent days getting all the documents and quotes together for them to repair my vehicle and they just tell me today, that I need to wait A Further 30 days to hear when I will get my vehicle repaired. All the way through the process, I was told 7 days and I would get a reply, and now the tune changes.
Annemarie at FNB Business banking half did a job, made a mess, then left everything when she changed positions. Our previous administrator still has full control of all our bank accounts! We submitted all the Documentation required last October 2024 to change administrators with FNB Business banking. And to date nothing has been done. This is a MASSIVE risk, the administrator that no longer works for the company, still has complete access to all our money. We keep asking for it to be seen to, and nobody is able to assist. Please FNB Business Banking, tell us what you need from us, to remove the old Administrator from having access.
Our geyser burst, I contacted Standard Bank Insurance, fully prepared to wait weeks with it being mid December. The guys from Simply First Plumbing called and made an appointment with me, and came out within a couple of hours. They saw the geyser had burst and was under Warranty, they arranged with the manufacturer to get guys in the next day and swapped it out with a brand-new one, that was an upgraded design to address the fault in the previous one. From first contact to getting a replacement up and running it was hardly 24 hours. Thanks so much, I am very impressed.
A big thanks to Richard and the team, our geyser burst and the guys had it replaced the next day. During a busy December period they replaced the geyser under warranty and dealt with the manufacturer for us. The team are efficient and tidy up after themselves so nicely.
The Capitec consultants are rude as anything, "Leela" called me to give me a line of credit, and hangs up in my ear. Capitec remove me from your credit notifications, I am not interested if this is how you deal with your loyal customers.
Standard Bank refuse to give me my Bank Statements without me paying R10 per statement per month. That means in order for me to do my tax returns, I need to pay Standard bank R120 for electronic bank statements. I already pay Standard Bank Thousands of Rands a month in fees and interest. Why must I pay for my own data? FNB and Capitec give you free access to all your documents forever. Capitec even lets you download an entire tax year in one document, easy for free and their account fees are 10X cheaper. It took 4 days for me to even get hold of someone at Standard bank. Then the guy just said there is nothing he can do... why even waste my time if there is nothing that can be done.
I need my bank statement for SARS, but Standard bank refuse to give it to me. They tell me I have to pay R10 per statement per month. They make Hundreds of rands a month from me in fees and thousands in interest, but I have to pay for a digital copy of my own transaction history. This is a complete ****!
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