BB
Brass Bell
Unclaimed Business
BB
Brass Bell
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Brass Bell
Brass Bell has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Brass Bell across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVS
Vanesha S
1 reviews | Active since Jan 2020
30 Jan 2026, 06:50
Really a hidden gem in kalkbaai not easy to see from the road but a beautiful ocean view experience while enjoying a perfectly prepared dish
Really a hidden gem in kalkbaai not easy to see from the road but a beautiful ocean view experience while enjoying a perfectly prepared dish. Their menu have a nice variety that will suit everyone with friendly staff and excellent service. Perfect for a valentine date if you looking for a venue.
Helpful (0)
|Replies (0)VS
Vanesha S
1 reviews | Active since Jan 2020
30 Jan 2026, 06:50
Really a hidden gem in kalkbaai not easy to see from the road but a beautiful ocean view experience while enjoying a perfectly prepared dish
Really a hidden gem in kalkbaai not easy to see from the road but a beautiful ocean view experience while enjoying a perfectly prepared dish. Their menu have a nice variety that will suit everyone with friendly staff and excellent service. Perfect for a valentine date if you looking for a venue.
0
Replies (0)CK
Candice K
1 reviews | Active since Jan 2020
2 Apr 2024, 05:58
love this place
Popped in with some friends , to share in the experience, food was great, service was good , great atmosphere, beautiful setting to kick back nd unwind in , everyone should definitely go check it out
Helpful (0)
|Replies (0)JS
Janet S
1 reviews | Active since Jan 2020
2 Feb 2024, 20:57
Dishonest!!! Will never support them again. The added costs thinking we would not notice. Once a cheat always a cheat. Lost me abd i will warn anyone ekse i talk to. So disrespectful.
Staff falsely charging people. Increasing costs. Dishonest. Will not return. Watch out, they are ****ming people
Helpful (0)
|Replies (0)JS
Janet S
1 reviews | Active since Jan 2020
2 Feb 2024, 20:57
Dishonest!!! Will never support them again. The added costs thinking we would not notice. Once a cheat always a cheat. Lost me abd i will warn anyone ekse i talk to. So disrespectful.
Staff falsely charging people. Increasing costs. Dishonest. Will not return. Watch out, they are ****ming people
0
Replies (0)MH
Melanie H
1 reviews | Active since Jan 2020
10 Sept 2022, 16:57
Appalling experience
Just had a shocker of an experience - appalling service. Ordered and over an hour later other tables received their order and we did not. Then waited 15 minutes for bill. And not a single item discounted.
Helpful (0)
|Replies (0)MH
Melanie H
1 reviews | Active since Jan 2020
10 Sept 2022, 16:57
Appalling experience
Just had a shocker of an experience - appalling service. Ordered and over an hour later other tables received their order and we did not. Then waited 15 minutes for bill. And not a single item discounted.
0
Replies (0)DL
Debora L
1 reviews | Active since Jan 2020
11 Oct 2021, 06:55
Brass & Bell Kalkbaai manager rude and no empathy
Such a rude manager. Disabled person treated with no respect, no consideration, had to move from one table to another...with crutch and coffee.....not willing to accommodate us where there were easy access for the disabled person.
Helpful (0)
|Replies (0)DL
Debora L
1 reviews | Active since Jan 2020
11 Oct 2021, 06:55
Brass & Bell Kalkbaai manager rude and no empathy
Such a rude manager. Disabled person treated with no respect, no consideration, had to move from one table to another...with crutch and coffee.....not willing to accommodate us where there were easy access for the disabled person.
0
Replies (0)CP
Crystal P
1 reviews | Active since Jan 2020
31 Aug 2021, 14:31
Bad Service
Good Day, I trust this email finds you well. On the 7th of August 2021 my husband and I went to your restaurant. It was our very first time going there and I always wanted to go. But what a disappointment it was. I left your restaurant thinking I would have rather spent our money somewhere else. Firstly I saw that it was very busy and I am really happy that in these times restaurants are still but. I worked in the tourism industry for 16 years and Covid brought that industry to an almost complete standstill so I was happy to see that the restaurant is busy. What I did not appreciate is the fact that we were sent from pillar to post as some tables were booked out and the waiters could not even send us to a proper table. We had to walk through the entire restaurant looking for a table with no one bothering to assist us. We eventually found a seat . We ordered our food. My husband ordered the KInglip and I ordered The Bell combo. When he's plate arrived they gave him the tail part of the fish where there was hardly any fish. It was mostly bones and I mean R179 for mostly bones, he called the waiter asking if there wasn't a better piece but no there wasn't according to the waiter. We ate the food but I had to share with him due to his plate looking very disappointing. JUst a note my husband was a chef for 12 years so he knows. When we called the waiter to tell him and also tell him the sauce that was served with the food split he said he;s going to the chef to ask. But up until now we have not received any feedback. We try not to be difficult but I mean in the times we live in people hardly have any money to even go to a restaurant but when we do we get service like this. I was really looking forward to a meal at Brass Bell but we ended up regretting that we spent our money there. I would really appreciate some feedback regarding this matter.
Helpful (0)
|Replies (0)CP
Crystal P
1 reviews | Active since Jan 2020
31 Aug 2021, 14:31
Bad Service
Good Day, I trust this email finds you well. On the 7th of August 2021 my husband and I went to your restaurant. It was our very first time going there and I always wanted to go. But what a disappointment it was. I left your restaurant thinking I would have rather spent our money somewhere else. Firstly I saw that it was very busy and I am really happy that in these times restaurants are still but. I worked in the tourism industry for 16 years and Covid brought that industry to an almost complete standstill so I was happy to see that the restaurant is busy. What I did not appreciate is the fact that we were sent from pillar to post as some tables were booked out and the waiters could not even send us to a proper table. We had to walk through the entire restaurant looking for a table with no one bothering to assist us. We eventually found a seat . We ordered our food. My husband ordered the KInglip and I ordered The Bell combo. When he's plate arrived they gave him the tail part of the fish where there was hardly any fish. It was mostly bones and I mean R179 for mostly bones, he called the waiter asking if there wasn't a better piece but no there wasn't according to the waiter. We ate the food but I had to share with him due to his plate looking very disappointing. JUst a note my husband was a chef for 12 years so he knows. When we called the waiter to tell him and also tell him the sauce that was served with the food split he said he;s going to the chef to ask. But up until now we have not received any feedback. We try not to be difficult but I mean in the times we live in people hardly have any money to even go to a restaurant but when we do we get service like this. I was really looking forward to a meal at Brass Bell but we ended up regretting that we spent our money there. I would really appreciate some feedback regarding this matter.
0
Replies (0)nM
VR
Vincent R
1 reviews | Active since Jan 2020
20 Feb 2020, 18:12
Gorgeous Establishment
As I am a rep and spend most of my time on the road, I often find myself looking for a nice place to have lunch. I came across this gem of a place right on the sea. Food was delicious and my waiter was very friendly and made sure to check if I am happy with the meal. I intend visiting again over the weekend with my family sp they can also take in the breathtaking view and delicious food on the menu.
Helpful (0)
|Replies (0)VR
Vincent R
1 reviews | Active since Jan 2020
20 Feb 2020, 18:12
Gorgeous Establishment
As I am a rep and spend most of my time on the road, I often find myself looking for a nice place to have lunch. I came across this gem of a place right on the sea. Food was delicious and my waiter was very friendly and made sure to check if I am happy with the meal. I intend visiting again over the weekend with my family sp they can also take in the breathtaking view and delicious food on the menu.
0
Replies (0)