CP
Crystal P
Active since Jan 2012
18
Reviews
0
Industries
Reviews
18 reviews9 months ago
Struggling to get credit cleared from my profile
I am trying for the past 3 months to get an account of my name by Experian. Ive called numerous times and also disputed on the My credit check profile, up to date this account is still showing on my credit profile and nothing is being done. I called and was told to email the paid up letter and still nothing was done. My credit profile is being affected negatively but what do they care. Everyday I must call and ask and its the same story every time
0 replies
26 months ago
Great Service
I received amazing support and help from Meerkat. I struggled to change my credit status and I was contacted by David who placed in the wonderful hands of Fadwah and in less than 3 weeks my credit status was changed. I would definitely recommend them to anyone. Helpful and friendly service from Meerkat
56 replies
42 months ago
Faulty Bag
I received the cross body sling bag as a gift and it was bought at the Jeffreys Bay store on the 22nd of October. When i received the bag the zip was faulty. Last week I went to the Promenade Branch in Mitchells Plain and they returned the bag gave me a new one. The new one now also has the same problem. The same bag with the same problem. I really like the bag but the issue with the zip thats faulty is now not on.
0 replies
45 months ago
From Pillar to Post
I applied for a Woolworths Store card and was approved. I only have a temporary I'd with me so I took it to the store on Tuesday (16 August 2022). I was told they will send it to head office to approve. Yesterday 18 August 2022 I called head office and was told I should collect the card at Woolworths Promenade Mall. When I called the store a lady very abruptly told me I need to wait for their call. Yet I was told on Tuesday it takes max 48 hours we'll we at 72 now and still no word. Why is it that Head Office has a different version than the store. This is quite frustrating
0 replies
56 months ago
Bad Service
Good Day, I trust this email finds you well. On the 7th of August 2021 my husband and I went to your restaurant. It was our very first time going there and I always wanted to go. But what a disappointment it was. I left your restaurant thinking I would have rather spent our money somewhere else. Firstly I saw that it was very busy and I am really happy that in these times restaurants are still but. I worked in the tourism industry for 16 years and Covid brought that industry to an almost complete standstill so I was happy to see that the restaurant is busy. What I did not appreciate is the fact that we were sent from pillar to post as some tables were booked out and the waiters could not even send us to a proper table. We had to walk through the entire restaurant looking for a table with no one bothering to assist us. We eventually found a seat . We ordered our food. My husband ordered the KInglip and I ordered The Bell combo. When he's plate arrived they gave him the tail part of the fish where there was hardly any fish. It was mostly bones and I mean R179 for mostly bones, he called the waiter asking if there wasn't a better piece but no there wasn't according to the waiter. We ate the food but I had to share with him due to his plate looking very disappointing. JUst a note my husband was a chef for 12 years so he knows. When we called the waiter to tell him and also tell him the sauce that was served with the food split he said he;s going to the chef to ask. But up until now we have not received any feedback. We try not to be difficult but I mean in the times we live in people hardly have any money to even go to a restaurant but when we do we get service like this. I was really looking forward to a meal at Brass Bell but we ended up regretting that we spent our money there. I would really appreciate some feedback regarding this matter.
0 replies
78 months ago
No Customer Service
So yesterday (04.11.19) again I went to KFC Observatory during my lunch time. KFC is around the corner from where I work and I go there at least once or twice a week for lunch. Today was just a day where i once again received bad service from KFC. I ordered the chicken box. I waited 10 minutes already as it started getting soo busy with the Uber Eats drivers (who are like a hole lot of flies wanting to be helped first). So after standing and now waiting for 20 mins as there was only 1 cashier (Asanda) I approached Sandiswe who was at the till and I asked if no one is assisting. With a rude attitude she told me that Asanda is helping yet they stand around a hole lot of people were waiting for their food. What upsets me the most is them speaking Xhosa after i asked about my food. They made me and some other people stand even longer until i think the manager came and I gave him my slip. Maybe this is just a sign that i should not support KFC as this is my 3rd time getting bad service from different branches. Last week i also had a bad experience at the Promenade branch. The staff should be told they are not doing the customers a favour they chose the jobs not the customers.
0 replies
80 months ago
Unsatisfied Customer
I went to Clicks today 27 September to return a Toni & Guy chopstick curler i bought. I unfortunately did not have the slip but when I bought the item I took a picture of the slip and that is what the cashier told me as the slips fade and that would deem as proof. When I told them they refused to return my item and wanted to give me a voucher and I declined as I paid cash not with a voucher. I asked if they could not check their systems as I am sure you can get a copy of the slip or even my Clicks Clubcard which they just refused to check. I want this item returned and want my money back they cannot refuse me that its not stolen i have bought it.
0 replies
83 months ago
Bad Customer Service
On Saturday 01 June I went to Soda Bloc in Promenade Mall, Mitchells Plain. It was after 2pm the afternoon. I entered the shop and one sales lady was but on the telephone on a personal call. Why I say personal call she laughing so loud ignoring me standing at the counter, Another sales lady came and I told her i want to pay my laybye and also collect the clothes and rudely said they are offline and there is nothing she can do about it. I asked does she know when it will be back online and rudely replied no she doesn't. I understand that the systems were offline but to be rude about it is absolutely no way to speak to a paying customer. It does not mean you come from a certain area you should be treated badly. At the end of the day I am a paying customer.
0 replies
84 months ago
Pathetic service and rude staff
On 04 June 2019 I went to KFC in Westridge, Cape Town. I bought a family Treat and the shop was empty as it was just before 8. All of a sudden after packing my order all of the staff went to the back and had loud conversations. After about minutes I went to the counter and called them and they ignored me until one lady came and when I asked for my food she grabbed the packet and basically threw the food to me. KFC service at Westridge is pathetic and I will never return again.
0 replies
99 months ago
Water Issue
I have been calling the City of Cape Town since Friday 16 February 2018. We have an agreement with the City of Cape Town for 700l water per day and we stick to the amount that we need to pay. I have been without water since Thursday and have been calling them since Friday to sort out the matter as it seems the meter is not working properly. It Monday and still no one has done anything to come an look at the issue. Why is it that we pay so much money for poor service. Its really pathetic
0 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (22.22222222222222%)
1 Star
13 (72.22222222222223%)