Simply OMART
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Simply OMART
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMI
Matlale I
1 reviews | Active since Mar 2023
26 Feb 2026, 08:04
No payout for Funeral cover and life cover
Very bad experience with Simply We have 5 months trying to claim for both funeral cover and life cover the status is not changing the lady keeps saying the are still doing assessments the whole process is tiring and joining this policies with the hope of living your loved ones in a good financial position but this is something that is unacceptable.I would not refer anyone to them
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Matlale I
1 reviews | Active since Mar 2023
26 Feb 2026, 08:04
No payout for Funeral cover and life cover
Very bad experience with Simply We have 5 months trying to claim for both funeral cover and life cover the status is not changing the lady keeps saying the are still doing assessments the whole process is tiring and joining this policies with the hope of living your loved ones in a good financial position but this is something that is unacceptable.I would not refer anyone to them
0
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Thobani M
1 reviews | Active since Dec 2020
2 Dec 2025, 07:59
Horrible service stay away.
Horrible,horrible,horrible service ,frustrating has turned into hate. I logged a phone claim,it got approved, but no waybill number was sent,no information about the courier was communicated. They said phone will be delivered 3-5 business working days. I'm writing this, it's the seventh day and I still don't have a phone ,which I heavily rely om for work. November 24th was the beginning of the count down. I'm writing this it's the 2nd of December 2025. I also blaim telkom for using this insurance because they advertise it to us consumers. I checked for other reviews of them,an non are positive whatsoever ,it's sad to see we all experiencing the same thing.I have sent emails asking for the courier service and waybill ,to no response. And just to add on,my sister lost her phone in Joburg last time ,and had to claim,it literally took her 2 months to get a replacement phone.
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Thobani M
1 reviews | Active since Dec 2020
2 Dec 2025, 07:59
Horrible service stay away.
Horrible,horrible,horrible service ,frustrating has turned into hate. I logged a phone claim,it got approved, but no waybill number was sent,no information about the courier was communicated. They said phone will be delivered 3-5 business working days. I'm writing this, it's the seventh day and I still don't have a phone ,which I heavily rely om for work. November 24th was the beginning of the count down. I'm writing this it's the 2nd of December 2025. I also blaim telkom for using this insurance because they advertise it to us consumers. I checked for other reviews of them,an non are positive whatsoever ,it's sad to see we all experiencing the same thing.I have sent emails asking for the courier service and waybill ,to no response. And just to add on,my sister lost her phone in Joburg last time ,and had to claim,it literally took her 2 months to get a replacement phone.
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Sposhazana T
1 reviews | Active since Oct 2025
27 Oct 2025, 12:05
Telkom insurance under written by OMART is a ****
I bought a contract phone at Telkom and I took their insurance. I found out when I was making a claim that it is under written by OMART I knew there and then that there will be problems because old mutual has a bad reputation. So I sent my phone for repairs, it had a broken camera. They told me that excess is going to be R3000 and I asked how much was the phone was quoted for and the answer was R3500 basically I was paying for the repairs they were only going to pay R500. I asked why was that the case they told me that terms and conditions state that I should pay 15% of the amount that the phone is insured for regardless of the cost of repairs. I told them to return my phone and cancel the insurance because I'm just wasting my money, I have already paid R5700 since last year. After canceling it they debited money on the 15th I reversed it and they debited again after a few days. Don't ever take an insurance with TelkomSa and Telkom is also complicit because why are they still using this company knowing very well that customers are complaining about it. I canceled everything I had with Telkom too
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Sposhazana T
1 reviews | Active since Oct 2025
27 Oct 2025, 12:05
Telkom insurance under written by OMART is a ****
I bought a contract phone at Telkom and I took their insurance. I found out when I was making a claim that it is under written by OMART I knew there and then that there will be problems because old mutual has a bad reputation. So I sent my phone for repairs, it had a broken camera. They told me that excess is going to be R3000 and I asked how much was the phone was quoted for and the answer was R3500 basically I was paying for the repairs they were only going to pay R500. I asked why was that the case they told me that terms and conditions state that I should pay 15% of the amount that the phone is insured for regardless of the cost of repairs. I told them to return my phone and cancel the insurance because I'm just wasting my money, I have already paid R5700 since last year. After canceling it they debited money on the 15th I reversed it and they debited again after a few days. Don't ever take an insurance with TelkomSa and Telkom is also complicit because why are they still using this company knowing very well that customers are complaining about it. I canceled everything I had with Telkom too
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