Insurance takes premiums and excess and never fix issues logged.

Telkom Insure is very disappointing They took in my phone for repairs and their job was shaddy. Only when I rebooked in my phone then Telkom sent it to a wrong center that the people at the repair center alerted me that the issue is irreparable rather just replace the phone. so Telkom insure was just going to be taking money and not doing proper job so people can keep coming back to pay excess fees. Phone is back in for repairs. I have no phone now since 2024 August.